Senior Associate, Dev Ops Engineer, SRE and Governance, Group Technology

DBS Bank Ltd; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

DBS Bank Ltd. is seeking an experienced Release & Deployment professional to govern and execute approved production and non-production releases.

The role focuses on secure, reliable deployments in a regulated environment, driving automation and standardization across CI/CD, OpenShift, and PAM controls. The ideal candidate will manage end-to-end release activities, review change requests, and coordinate with multiple teams to ensure compliant and timely implementations.

Qualifications

• 4-8 years of experience in Release Management, Production Support, Change Management, DevOps Operations, Production Operations, or IT Operations.
• Experience in Banking or Financial Services environments is highly preferred.
• Experience working in regulated production environments with strong governance, audit, risk, and security controls.
• Strong understanding of release governance, production change management, deployment controls, and operational support processes.

Responsibilities

• Manage the end-to-end release and deployment lifecycle, including change review, planning, implementation, validation, reporting, and post-implementation support.
• Review and validate Change Requests (CRs) to ensure implementation readiness, scope completeness, technical feasibility, risk assessment, rollback preparedness, and compliance with governance standards.
• Coordinate with Application Support, Engineering, Infrastructure, Middleware, Database, Security, and Platform teams to resolve implementation dependencies and ensure successful change execution.
• Execute production, pre-production, DR, and UAT deployments in accordance with approved implementation plans, ensuring no unauthorized changes or deviations during execution.
• Perform application releases, middleware deployments, database script execution, configuration updates, platform changes, and privileged-access related implementations.
• Ensure all deployment activities are executed within approved change windows and conform to security, audit, and regulatory requirements.
• Maintain segregation of duties and ensure deployment activities are performed only by authorized personnel.
• Provide Level-1 operational support for release and deployment-related incidents, deployment failures, production issues, and recovery activities.
• Participate in production war rooms, incident bridges, troubleshooting calls, and root cause investigations to restore services and improve operational resilience.
• Drive continuous improvement through deployment automation, process optimization, CI/CD adoption, runbook standardization, and operational excellence initiatives.

Skills

Release Management

Stakeholder Management

Communication

Analytical Thinking

Problem Solving

Operational Excellence

Tools

CyberArk

PAM

OpenShift

CI/CD

Deployment Tools

Job description

Business Function

The Release & Deployment Team is responsible for governing, coordinating, and executing approved production and non-production releases, ensuring all deployments are delivered securely, reliably, and in compliance with change governance, audit, security, and regulatory requirements. The team plays a critical role in maintaining production stability, minimizing implementation risks, and driving continuous improvements through automation and standardization.

Roles & Responsibilities

Manage the end-to-end release and deployment lifecycle, including change review, planning, implementation, validation, reporting, and post-implementation support. Review and validate Change Requests (CRs) to ensure implementation readiness, scope completeness, technical feasibility, risk assessment, rollback preparedness, and compliance with governance standards. Coordinate with Application Support, Engineering, Infrastructure, Middleware, Database, Security, and Platform teams to resolve implementation dependencies and ensure successful change execution. Execute production, pre-production, DR, and UAT deployments in accordance with approved implementation plans, ensuring no unauthorized changes or deviations during execution. Perform application releases, middleware deployments, database script execution, configuration updates, platform changes, and privileged-access related implementations. Ensure all deployment activities are executed within approved change windows and conform to security, audit, and regulatory requirements. Manage privileged access activities using CyberArk and PAM solutions, including password retrieval, privileged session management, secure credential handling, and compliance with session recording and evidence-retention standards. Maintain segregation of duties and ensure deployment activities are performed only by authorized personnel. Conduct technical validations post-deployment and coordinate business validation with application and business stakeholders to ensure successful implementation outcomes. Capture and maintain deployment evidence, including execution logs, screenshots, session recordings, implementation reports, and audit artifacts. Provide Level-1 operational support for release and deployment-related incidents, deployment failures, production issues, and recovery activities. Participate in production war rooms, incident bridges, troubleshooting calls, and root cause investigations to restore services and improve operational resilience. Escalate implementation risks, deployment issues, and production-impacting events promptly to Release Managers, SMEs, and leadership teams. Drive continuous improvement through deployment automation, process optimization, CI/CD adoption, runbook standardization, and operational excellence initiatives. Analyze release and change data to identify trends, improve release success rates, reduce deployment risks, and provide actionable recommendations for process enhancement. Maintain deployment procedures, SOPs, knowledge repositories, and support cross-training initiatives to improve team capability, resiliency, and operational readiness. Support a dynamic 24x7 operating environment and demonstrate strong ownership during critical production releases and emergency implementations.

Requirements

• 4-8 years of experience in Release Management, Production Support, Change Management, DevOps Operations, Production Operations, or IT Operations.
• Experience in Banking or Financial Services environments is highly preferred.
• Experience working in regulated production environments with strong governance, audit, risk, and security controls.
• Strong understanding of release governance, production change management, deployment controls, and operational support processes.

Technical Skills

• Strong foundation in Linux administration with working knowledge of Unix and Windows platforms.
• Experience supporting deployments across Production, Pre-Production, UAT, and Disaster Recovery environments.
• Knowledge of application deployment processes, middleware platforms, environment management, and configuration management.
• Basic understanding of Oracle, PostgreSQL, SQL execution, validation, and database deployment concepts.
• Experience with CyberArk, Privileged Access Management (PAM), password vaulting, and secure credential management practices.
• Familiarity with CI/CD concepts, DevOps practices, release automation tools, OpenShift platforms, and modern deployment frameworks.
• Understanding of ITIL, Change Management, Release Management, Governance Frameworks, and production operational controls.
• Knowledge of platform maintenance, operating system patching, middleware upgrades, and infrastructure lifecycle management.

Core Competencies

• Strong risk, control, and compliance mindset with attention to detail.
• Excellent stakeholder management, communication, and coordination skills.
• Ability to perform effectively under pressure during high-risk and critical production releases.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Commitment to operational excellence, production stability, and continuous improvement.
• Ability to work collaboratively across Release Management, Engineering, Infrastructure, Security, Support, and Business teams.

Location: DBS Asia Hub

Job: Technology

Schedule: Regular

Employee Status: Full time

DBS is more than a bank — we’re shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named "World's Best Bank" by Global Finance, "World's Best Bank" by Euromoney and "Global Bank of the Year" by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" by Euromoney and the world’s "Most Innovative in Digital Banking" by The Banker. In addition, DBS has been accorded the "Safest Bank in Asia" award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.