Senior/ Assistant Wellbeing Coordinator Lead, PHIC Community Nursing

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore General Hospital Pte Ltd. in Singapore seeks an experienced health and community care coordinator to oversee Assistant Wellbeing Coordinator Leads and Wellbeing Coordinators, ensuring effective performance and care delivery.

The role drives outreach, screens residents for health and social needs, coordinates care plans, makes referrals, coaches on chronic disease management, and mentors junior staff within national schemes.

Qualifications

• Degree with at least 4 years of relevant work experience.
• Experience in programme coordination, project management, or service development within healthcare.
• Excellent communication and interpersonal skills with diverse communities.

Responsibilities

• Drive outreach and engagement efforts.
• Care coordination and case management duties (including coordinating care for residents, monitoring residents' wellbeing and changing care needs through regular check-ins and recommend additional care if needed, maintain updated documentation of care plan, post-intervention follow-ups and engagement with residents/ caregivers)
• Screen residents to assess their health/ social care needs (eg, administer questionaries, basic vital sign measurements, assess physical and functional ability and fall risk, check on medication adherence)
• Screen residents to assess their needs for home/ community services
• Make referrals to health/ social care services for residents
• Coach residents in managing their chronic diseases and fall risks, adopt active lifestyles and healthier diets
• Share information on community resources, services and financial support schemes to residents
• Supervise junior colleagues in care for residents (eg, handling cases escalated when advanced red flags are observed)
• Guide junior colleagues on acquiring knowledge on national schemes/ programmes/ management of chronic diseases, concepts and frameworks

Skills

Communication skills

Interpersonal skills

Education

Bachelor's degree or higher in a relevant field

Job description

You will play a crucial role in enhancing community health and wellbeing outcomes to residents residing in SingHealth region. You will contribute to this care team by directly overseeing the Assistant Wellbeing Coordinator Leads (WBC)/ Wellbeing Coordinators / Senior Associate WBCs and managing their performance.

Key responsibilities

• Drive and support outreach and engagement efforts

• Care coordination and case management duties (including coordinating care for residents, monitoring residents' wellbeing and changing care needs through regular check‑ins and recommend additional care if needed, maintain updated documentation of care plan, post‑intervention follow‑ups and engagement with residents/ caregivers)

• Screen residents to assess their health/ social care needs (eg, administer questionaries, basic vital sign measurements, assess physical and functional ability and fall risk, check on medication adherence)

• Screen residents to assess their needs for home/ community services

• Make referrals to health/ social care services for residents

• Coach residents in managing their chronic diseases and fall risks, adopt active lifestyles and healthier diets

• Share information on community resources, services and financial support schemes to residents

• Supervise junior colleagues in care for residents (eg, handling cases escalated when advanced red flags are observed)

• Guide junior colleagues on acquiring knowledge on national schemes/ programmes/ management of chronic diseases, concepts and frameworks

Job Requirement

• Degree with at least 4 years of relevant work experience

• Experience in programme coordination, project management, or service development within a healthcare setting will be an advantage

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse communities and stakeholders