Senior / Assistant Senior Social Worker (CREST)

Care Corner Singapore Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Care Corner Singapore Ltd is seeking an experienced professional for a community outreach team role within the mental health sector. This position focuses on raising public awareness, providing emotional support, and delivering effective health care services linked to mental health and dementia.

Ideal candidates will have a Bachelor in Social Work, substantial clinical experience, and strong leadership skills. The role involves staff supervision and one-on-one case management, and opportunities for organizational project involvement.

Qualifications

• 6 to 8 years of relevant experience in healthcare or community care settings.
• 3 to 5 years of direct clinical practice with mental health/dementia.
• At least 3 years of supervisory experience.

Responsibilities

• Provide clinical leadership for the CREST programme implementation.
• Oversee clinical case supervision and staff development.
• Engage community stakeholders for mental health programmes.

Skills

Clinical leadership

Case management

Engagement and assessment

Supervisory skills

Organizational skills

Communication skills

Education

Bachelor of Social Work or Postgraduate Diploma in Social Work

Job description

Job Purpose

You will be part of our community outreach team, also known as the Community Resource, Engagement and Support Team (CREST), focusing on raising public awareness of mental health conditions and dementia, early identification of at‑risk individuals, providing emotional support to individuals and their caregivers, and linking individuals to relevant health and social care services where necessary. You will be placed within the Community Mental Health Department, under the Mental Health & Counselling Services Group.

Key Responsibilities

• Clinical Leadership & Supervision
  • Provide clinical leadership for the implementation of the CREST programme according to the Tiered Care Model, and ensure service requirements are met.
  • Oversee clinical case supervision and staff development of social workers.
  • Monitor supervisees' compliance with professional processes (such as the use of tools and templates, and adherence to practice policies).
  • Conduct coaching and performance management reviews with staff.
  • Induct new hires in the centre through individual supervision during their probation period.
• Case Management & Direct Practice
  • Provide case management services across assessment, case management, systems work, case conferences, and closure, and maintain proper and up‑to‑date case documentation.
  • Attend to enquiries and provide information and referral services.
• Programme & Operations Management
  • Establish and operationalise programme‑level SOPs and clinical workflows.
  • Plan, coordinate, execute, and evaluate ongoing programmes and services, including outreach, on‑site, and online public education.
  • Oversee the tracking of programme data and prepare submissions of reports to the programme funder.
  • Support the Service Head and Principal Social Worker in the implementation of the centre's operational and practice protocols, processes, and policies.
• Stakeholder Engagement & Partnerships
  • Engage key community stakeholders to coordinate and implement mental health programmes.
  • Network with community stakeholders to build collaborative partnerships and facilitate care and support for clients and caregivers.
• Other Duties
  • Opportunities to be involved in organisational‑level projects.
  • Undertake any other duties as assigned by the Service Head.

Qualifications

• Bachelor of Social Work or Postgraduate Diploma in Social Work from an accredited institution.
• Registration with the Singapore Association of Social Workers (SASW) is preferred.

Requirements

• 6 to 8 years of relevant experience in healthcare or community care settings.
• 3 to 5 years of direct clinical practice working with individuals with mental health and/or dementia‑related conditions.
• At least 3 years of supervisory experience.
• Demonstrated competence in engaging, assessing, intervening, and evaluating social work practice.
• Ability to understand client groups and manage risk and protective factors.
• Good knowledge of community resources, referral pathways, and service systems, with the ability to advocate for clients.
• Ability to lead and manage a team of social workers to achieve programme outcomes.
• Strong organisational skills with a structured and systematic approach to work.
• Strong proficiency in written and spoken English, required for effective facilitation, presentation, and professional communication.
• Strong interpersonal and communication skills to engage effectively with individuals and systems at multiple levels.
• Collaborative team player with the ability to work effectively in a dynamic and fast‑paced environment.
• Demonstrated commitment to mental health and community‑based work.
• Proficiency in an additional language is an advantage, as it may support engagement with service users.

Work Location

Toa Payoh #CareCorner Hiring