Senior/ Assistant Manager, Corporate Planning & Performance Management

JurongHealth Campus; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

JurongHealth Campus is seeking an Analytics and Performance Management professional to support strategic planning through data-driven insights, conducting population/patient profile analyses and projections to identify market demand, growth opportunities and challenges.

You will develop and maintain dashboards and visualization tools, work with stakeholders as a subject matter expert on analytics, and ensure thorough documentation and testing in line with MOH policies and PDPA requirements.

Qualifications

• Degree in Computer Science, Business, or Finance with 2–3 years of relevant experience.
• Proficient in process redesign and Microsoft Office, including Power Automate.
• Familiar with healthcare processes; analytics experience is advantageous.
• Experience with statistical analytic tools is advantageous.
• Experience in programming/coding (SQL, VBA, RPA) is advantageous.
• Organised, detail-oriented and able to work independently and in a team.
• Able to thrive in a dynamic, fast-paced environment.

Responsibilities

• Support strategic planning through data-driven analytics and insights.
• Develop and maintain visualisation tools and dashboards.
• Collaborate with stakeholders as Subject Matter Expert for analytic tools.
• Ensure documentation and testing for new systems and workflows.

Skills

Process Redesign

MS Office

MS PowerAutomate

Data analytics

Education

Bachelor's degree in Computer Science / Business / Finance

Tools

SQL

VBA

RPA

Job description

Job Description / Roles and Responsibilities: Analytics and Performance Management

• Support organisational strategic planning through data-driven analytics and insights by conducting current and future-state population/patient profile analysis and projections to identify market demand, growth opportunities and potential challenges and solutions
• Support the organization’s needs for access to data insights through the development and maintenance of appropriate visualization tools and dashboards
• Work closely with internal stakeholders as a Subject Matter Expert in the development/support of new analytical/visualisation tools/dashboards for the public healthcare landscape.
• Ensure completeness in documentation and testing for all new systems and process workflows developed, including training on all new/updated processes.
• Master subject matter expertise in all areas relating to patient data sources and reporting in accordance with MOH policies.
• Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act;

Requirements

• Degree in Computer Science / Business / Finance or the equivalent with at least 2-3 years of relevant working experience.
• Proficient in Process Redesign, Microsoft Productivity suite (e.g Ms Office, MS PowerAutomate) and other analytical software.
• Experience in business processes and systems in healthcare industry will be an advantage.
• Experience in the use of statistical analytic tools will be an advantage.
• Experience in programming/coding (eg. SQL, VBA, RPA) will be an advantage
• Organised, detail-oriented and able to work both independently and as part of the team.
• Pro-active, resourceful, able to take challenges, work independently and as a team.
• Able to work in a dynamic fast-paced environment