Senior Application Engineer

Insider Security Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

18 days of annual leave

Annual flexible benefit

Competitive salary

Job summary

Insider Security Pte Ltd is seeking a technical expert in cybersecurity solutions based in Singapore. The role involves achieving customer success through user support, deployment guidance, and collaboration with product engineering teams. Candidates should have at least 3 years of experience in system administration or IT networking and a relevant degree. The position includes competitive salary, 18 days of annual leave, and opportunities to gain valuable industry insights.

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking.
• Experience with system and cloud administration.
• Familiarity with database administration and SQL is a plus.
• Must be a Singapore resident.

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Diagnose and troubleshoot technical issues.
• Guide junior application engineers on technical matters.

Skills

System administration

Cloud administration

IT networking

Python programming

Bash scripting

Database administration

Communication skills

Problem-solving skills

Team collaboration

Education

Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, or Computer Science

Tools

Windows

Linux

AWS

Kubernetes

Job description

Responsibilities

• Be the technical expert of InsiderSecurity solutions for our users
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
• Advise customers on the deployment architecture and best practices for our products
• Deploy and configure our solutions in customer data centers or cloud environments
• Develop and configure use cases to meet user's needs
• Diagnose and troubleshoot technical issues
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry
• Guide junior application engineers on technical matters

Qualifications

• At least 3 years experience in system administration, cloud administration or IT networking
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes)
• Experienced with networking
• Experienced with Python or other high-level programming languages
• Familiarity with Bash scripting
• Familiarity with database administration and SQL is a plus
• Prior experience as an application field engineer or a customer success engineer is an advantage
• Excellent problem-solving skills and keen attention to detail
• Good communication and presentation skills
• Ability to excel in a collaborative team setting
• Must be a Singapore resident

Benefits

• Do meaningful work that help solve challenging problems in cybersecurity
• Help users in their journey to secure their organizations with our advanced technologies
• Chalk up valuable experience and insights in the cybersecurity industry
• Competitive salary
• Enjoy 18 days of annual leave, with increments based on years of service
• Annual flexible benefit