Senior Analytics Implementation Lead

DHL Express; Singapore; Remote; SGD 120,000 - 180,000; Full time

Job summary

DHL Express seeks a Senior Analytics Implementation Manager to define measurement standards across its Digital Customer Solutions portfolio, ensuring consistent data capture from web, native apps and server-side events. You will guide the data layer design, instrumentation governance and the analytics stack, including Adobe Analytics, Launch and Target, across multiple markets.

You will collaborate with ITS engineers and external partners to implement standards, explore AI-assisted analytics

Qualifications

• University degree or equivalent in computer science, engineering, information systems or related quantitative discipline.
• Deep hands-on enterprise digital analytics implementation experience with Adobe Analytics/Launch/Target.
• Familiarity with event-based and product analytics platforms and privacy/compliance considerations.

Responsibilities

• Define the measurement design for digital products across web, native app and server-side channels.
• Own the data layer specification and determine how new events/attributes are captured.
• Set, publish and enforce instrumentation standards across all product teams.
• Govern the analytics stack configuration — Adobe Analytics, Launch and Target including report suites and rules.
• Assess and introduce additional measurement capability where needed.
• Ensure instrumentation operates correctly across the delivery chain and diagnose data loss paths.
• Direct the implementation work by ITS engineers and external analytics contractors; ensure alignment with standards.

Skills

Adobe Analytics

Adobe Launch

Adobe Target

Data layer design

Measurement standards

Cross-country collaboration

Stakeholder management

Education

University degree in a STEM field

Tools

Snowplow

Amplitude

PostHog

Medallia DXA

FullStory

Medallia VOICE

OneTrust

Job description

DHL Express seeks a Senior Analytics Implementation Manager to define measurement standards across its Digital Customer Solutions portfolio, ensuring consistent data capture from web, native apps and server-side events. You will guide the data layer design, instrumentation governance and the analytics stack, including Adobe Analytics, Launch and Target, across multiple markets.

You will collaborate with ITS engineers and external partners to implement standards, explore AI-assisted analytics