Senior Airline Account Manager(MJ001050)

Trip.Com Travel Singapore Pte. Ltd.; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Trip.com Group in Singapore seeks a Senior Airline Manager to drive airline commercial growth, lead multi-level negotiations, and build strong partnerships across aviation markets. You will influence regional strategies and collaborate with marketing, product, and revenue teams to maximize revenue opportunities.

The role requires a strong analytical mindset, senior stakeholder management, and willingness to travel as needed to advance commercial initiatives.

Qualifications

• Bachelor’s degree or above with 7–8 years commercial experience within an Airline, OTA, Agency, or GDS environment.
• Proven track record of managing key accounts and delivering sustained revenue growth.
• Strong commercial mindset with demonstrated experience leading and closing complex negotiations.
• Highly analytical with the ability to translate data into actionable commercial insights.
• Willingness to travel as required.
• Proven in B2B relationship management and growing long-term partner value.

Responsibilities

• Support the continued flight growth in Singapore by executing the airline commercial strategy.
• Lead and negotiate global, regional, and local commercial agreements with airline partners.
• Build and maintain relationships with airlines and industry stakeholders; represent Trip.com at industry events.
• Analyze complex data to identify revenue growth and market share opportunities within the flights business.
• Collaborate closely with Marketing, Flight Product, Revenue Management, and Operations across the region.
• Monitor competitive landscapes and develop proactive commercial and sales initiatives.
• Establish and grow strategic partnerships to support innovative commercial opportunities.

Skills

Commercial mindset

Negotiation

Data analysis

Communication skills

Travel industry knowledge

Cross-functional collaboration

Relationship management

Account management

Education

Bachelor’s degree

Tools

GDS systems

Job description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• SupportthecontinuedflightgrowthinSingapore,Trip.comisseekingacommercialastuteSeniorAirlineManagertojoinourdynamicteam.


• ReportingtotheAirlineDirector,thisrolewillberesponsibleforexecutingtheairlinecommercialstrategyinlinewithourambition’sflightgrowthplans.


• Leadandnegotiateglobal,regional,andlocalcommercialagreementswithairlinepartnerstodrivecommercialperformance


• Buildandmaintainstrongrelationshipswithairlines,industrystakeholders,andpartners;representTrip.comatindustryevents


• Analysecomplexdatatoidentifyrevenuegrowthandmarketshareopportunitieswithintheflightsbusiness


• Monitorcompetitivelandscapesanddevelopproactivecommercialandsalesinitiatives


• Establishandgrowstrategicpartnershipstosupportinnovativecommercialopportunities


• CollaboratecloselywithinternalteamsincludingMarketing,FlightProduct,RevenueManagement,andOperationsacrosstheregion.

What you'll Need to Succeed

• Bachelor’sdegreeorabove,with7-8years’commercialexperiencewithinanAirline,OTA,Agency,orGDSenvironment


• Proventrackrecordofmanagingkeyaccountsanddeliveringsustainedrevenuegrowth


• Strongcommercialmindsetwithdemonstratedexperienceleadingandclosingcomplexnegotiations


• Highlyanalytical,withtheabilitytotranslatedataintoactionablecommercialinsights


• Self-starterwiththeconfidencetobuildnewstrategies,innovate,andoperateautonomously


• ProvensuccessinB2Brelationshipmanagementandgrowinglong-termpartnervalue


• Solidunderstandingofthetravelindustry,onlinetravelmarket,andkeysaleschannels;experiencewithtraveltechnologyproductspreferred


• Experiencedevelopingandexecutingperformance-driveninitiativeswithairlinepartners


• Strongcross-functionalexperience,includingcollaborationwithproduct,projectmanagement,andoperationalteams


• Results-oriented,abletomanagemultipleprioritiesandmeettightdeadlines


• Excellentcommunicationandpresentationskills


• Willingnesstotravelasrequired

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions


• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact


• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.


• We encourage flexible work arrangement


• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon!