Employment Opportunity - AI Platform Operations Engineer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking a cloud operations professional to manage Azure AI platform availability, security, and continuity. You will collaborate with MLOps and engineering teams to integrate automation and observability into AI/ML workflows, driving continuous improvements through IaC and scripting.

The role emphasizes incident response, disaster recovery planning, and compliance support, with 1–2 years of cloud operations experience and a Bachelor’s degree in CS or engineering.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 1-2 years of experience in cloud administration and/or operations
• Expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, and Application Insights

Responsibilities

• Monitor Azure AI cloud platform availability and detect outages to minimize downtime and operational risks
• Respond to incidents and perform root cause analysis to support rapid recovery and business continuity
• Implement disaster recovery strategies to safeguard critical AI workloads
• Support security audits and compliance reporting to align with policies, regulatory frameworks, and industry best practices
• Collaborate with MLOps, LLMOps, and engineering teams to integrate automation, observability, and security best practices into platform operations and AI/ML workflows
• Drive continuous improvement initiatives in platform operations through automation and enhanced observability
• Use infrastructure-as-code tools (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python) to maintain and optimize cloud infrastructure
• Apply knowledge of AI/ML infrastructure components such as AKS, GPU VMs, data pipelines, and model hosting to meet operational demands
• Demonstrate problem-solving and communication skills to lead effectively during high-pressure incident scenarios
• Anticipate potential failure scenarios and develop effective response plans to mitigate risks

Skills

Azure cloud operations

Incident response

Automation & observability

PowerShell

Python

Terraform

AKS

GPU VMs

Data pipelines

Communication

Education

Bachelors in CS/Engineering

Tools

Terraform

Bicep

ARM

PowerShell

Python

Azure Monitor

Log Analytics

Application Insights

Job description

Job Summary

You will operate and optimize Azure AI cloud platform operations, ensuring high availability, security, and business continuity. Collaborate with cross-functional teams to integrate automation and observability, driving continuous operational excellence.

Responsibilities

• Monitor Azure AI cloud platform availability and detect outages to minimize downtime and operational risks
• Respond to incidents and perform root cause analysis to support rapid recovery and business continuity
• Implement disaster recovery strategies to safeguard critical AI workloads
• Support security audits and compliance reporting to align with policies, regulatory frameworks, and industry best practices
• Collaborate with MLOps, LLMOps, and engineering teams to integrate automation, observability, and security best practices into platform operations and AI/ML workflows
• Drive continuous improvement initiatives in platform operations through automation and enhanced observability
• Use infrastructure-as-code tools (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python) to maintain and optimize cloud infrastructure
• Apply knowledge of AI/ML infrastructure components such as AKS, GPU VMs, data pipelines, and model hosting to meet operational demands
• Demonstrate problem-solving and communication skills to lead effectively during high-pressure incident scenarios
• Anticipate potential failure scenarios and develop effective response plans to mitigate risks

Preferred competencies and qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 1-2 years of experience in cloud administration and/or operations
• Expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, and Application Insights