[Sengkang/Punggol/Pasir Ris Clinic] 1 Year Contract Patient Service Associate- $2500 #HLV

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Job summary

Recruit Express Pte Ltd in Singapore seeks a patient-facing receptionist to greet patients, register them, and manage appointments. You will coordinate referrals to specialists, handle payments and inquiries, and address concerns with a high level of service. Shifts follow a supervisor roster and include health monitoring duties.

The role is roster-based, totaling 44 hours weekly, with weekday and Saturday shifts as outlined.

Qualifications

• Greeting and assisting patients with courtesy and professionalism.
• Handling appointment scheduling and referrals efficiently.
• Taking payments and addressing patient inquiries.
• Coordinating referrals to specialists and ensuring timely follow-ups.
• Maintaining clear communication with patients and roster-based tasks.

Responsibilities

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialists' consultation referrals.
• Handle payments and respond to patient inquiries.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Be stationed at health monitoring station; take height/weight and blood pressure as rostered.

Skills

Customer service

Communication

Scheduling appointments

Payments handling

Team coordination

Job description

Working hours:

Weekday: 7am to 7pm (Only need to work 8 hours a day on weekdays (need to follow the roster planned by supervisor)

Every Sat: 7am to 130pm (Only need to work 4 hours on Sat (need to follow the roster planned by supervisor)

44 hours per work week

Roles & Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at the health monitoring station based on the roster. Involved in taking height/weight and blood pressure for patients at the health monitoring station

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