Security Operations Manager - Singapore

PINKERTON | Comprehensive Risk Management; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Pinkerton | Comprehensive Risk Management is seeking an Operations Security Manager in Singapore to lead a 15-25 person security team embedded with a major MNC client. The role reports to the Southeast Asia Security Manager and requires ensuring security and safety for client premises, property and personnel.

You will direct 24/7 coverage across two sites, advise on access and alarm management, coordinate incident responses, and drive continuous improvement through training, audits and risk

Qualifications

• Graduate with at least five years of security advisor and risk management / mitigation experience.
• Strong analytical and decision-making
• Excellent communication and negotiation
• High level of integrity
• Proficiency in claims management systems and Microsoft Office.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Ensure 24/7 shift coverage across 2 sites.
• Deliver Office of Global Security responsibilities at both sites.
• Advise on Access Management and Alarm Management processes.
• Coordinate incident response to security/safety issues for the Stakeholder.
• Oversee risk management, audits, and quality control across SEA operations.
• Lead training and drills to enhance team competency and performance.

Skills

Analytical thinking

Decision making

Communication skills

Negotiation

Integrity

Education

Graduate degree in security/risk management

Tools

Microsoft Office

Claims management systems

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Operations Security Manager, who will be embedded to one of our major MNC client. Reporting to the Southeast Asia Security Manager, will head a security team of 15 - 25 security officers (team structure can vary) primarily responsible for ensuring the security and safety of Clients premises, property and, most importantly, personnel.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Ensuring 24/7 shift coverage across 2 sites.
• Delivery of core function Office of Global Security (OGS) responsibilities at both sites.
• Providing advice on Access Management: ensuring access management systems and processes are being adhered to.
• Providing advice on Alarm Management; managing the effective security response to all alarms impacting Stakeholder's space.
• Incident Management; coordinating OGS SGP response to local issues and incidents impacting the security and safety environment.
• Life Safety; overseeing the OGS’s life safety response capabilities and responsibilities within Stakeholder's space.
• Risk Management: ensuring patrol, system, and equipment check protocols and reporting are adhered to, so all OGS dependencies are in good working order. Any defects or risks should be identified and addressed in an appropriate and timely manner.
• Risk mitigation: supporting facility and risk assessment processes to identify and mitigate facility risks.
• Implementing team training and drilling initiatives to drive and reinforce core competency capabilities.
• Working with OGS Management in identifying core function process, performance, and productivity gains.
• Monitoring and driving team performance to meet and exceed OGS requirements.
• Identifying and escalating any breaches or areas of concern relating to OGS personnel, procedures, or systems.
• Leadership: providing, by way of example, guidance and direction to the team that best enables team members to achieve individual potential and realise best practice delivery to Stakeholder.
• Supporting (or leading in absence of SEA Security Manager) the OGS incident response to security /safety issues impacting the Stakeholder's business in SEA.
• Overseeing Security Systems & Projects with effective delivery of day-to-day security provision to Stakeholder's Offices with supervisory over Security Systems & Projects.
• In addition to Singapore/ SEA operational requirements, following developmental roles are also envisaged as forming part of the Singapore Security Manager.
• Supporting regional innovation and performance improvement.
• Supporting regional management to develop an internal audit.
• Short term deploy ability to support regionwide resiliency and capacity.
• Supporting quality control assurance for other security functions within SEA (e.g. Jakarta).
• All other duties, as assigned.

Qualifications

• Graduate with at least five years of security advisor and risk management / mitigation experience.
• Strong analytical and decision-making
• Excellent communication and negotiation
• High level of integrity and
• Proficiency in claims management systems and Microsoft Office.

Working Conditions

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Must be able to work any shift including evenings, weekends, and holidays to ensure the successful completion of work assignments.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.