Security Officer (Casino)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd seeks a dedicated security professional to monitor operations, respond to incidents, and support the security operations centre within the resort in Singapore.

You will ensure professional service, manage access control and verification of identification, and comply with regulatory requirements and SOPs while supporting high-value asset protection and shift coverage including nights and holidays.

Qualifications

• Meet the statutory requirement of minimum 21 years of age.
• Minimum GCE 'N' level or equivalent.
• Ensure and maintain customer service standards & uphold professionalism.
• A team player with good communication and interpersonal skills.
• Possess a valid PLRD license.
• Willing to work rotating shifts, including nights, weekends and public holidays.

Responsibilities

• Security Surveillance and Response: monitor security operations and patrol resort properties and critical installations, respond to incidents per procedures.
• Operational Support: assist the security operations centre with emergencies and real-time updates.
• Customer Service and Professionalism: maintain a professional demeanour and provide assistance per SOPs.
• Access Control and Enforcement: manage casino entry/exit points and verify IDs per regulatory requirements.
• Compliance: ensure compliance with governmental legislation per SOPs.
• Additional Duties: escort or handle valuables and perform tasks as directed by management.

Skills

Team player

Good communication

Interpersonal skills

Education

GCE N level

Job description

Key Responsibilities

• Security Surveillance and Response: Responsible to monitor security operations and patrol resort properties and critical installations, respond to any untoward incident according to the approved procedures.

• Operational Support: Support the security operations center by responding to emergencies and providing real-time updates.

• Customer Service and Professionalism: Responsible to maintain a professional demeanour, deliver good customer service and provide assistance in accordance with regulatory guidelines and SOPs.

• Access Control and Enforcement: Responsible to manage casino entry and exit points and verify identification eligibility in accordance with regulatory requirements.

• Compliance: Responsible to ensure compliance with governmental legislation in accordance with Standard Operating Procedures (SOPs).

• Additional Duties: Responsible to escort or carry valuables as required, high-value items, and documentation and perform other tasks within the resort as directed by management.

Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.

• Minimum GCE `N' level or an equivalent qualification.

• Ensure and maintain customer service standards & uphold professionalism.

• A team player with good communication and interpersonal skills.

• Possess a valid Police Licensing & Regulatory Department (PLRD) license.

• Willing to work rotating shifts, including nights, weekends and public holidays.