Security Monitoring Centre Operator

CHUBB SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

CHUBB SINGAPORE PRIVATE LIMITED is hiring security professionals to operate CCTV, access control and intrusion systems on site. You will respond to alarms, report incidents, and escalate security events per standard procedures.

The role requires handling emergency procedures, staff access notifications to substations, and assisting the team with additional duties. Candidates should hold a NITEC or higher, PLRD license, and have strong English communication.

Qualifications

• NITEC certification or higher attained.
• PLRD Security licence (PWM/SO grade) is required.
• Command Center experience preferred.
• Proficiency in Microsoft Office software (Word and Excel).
• Excellent spoken and written English.
• Able to work 2 rotating 12-hour shifts in a fast-paced environment.

Responsibilities

• Operate and monitor CCTV, Access Control, Intrusion Detection and related security systems.
• Respond to alarms and faults per SOPs and protocol.
• Report incidents to management accurately and promptly.
• Support on-site security incidents and suspicions with escalation as needed.
• Be familiar with all emergency procedures.
• Handle staff notification calls for access to substations.
• Assist Team Leader/Reporting Officer with other duties.

Skills

CCTV surveillance systems

Access Control systems

Intrusion Detection Systems

Alarm response

Emergency procedures

English communication

Education

NITEC or higher

Tools

Microsoft Word

Microsoft Excel

Job description

We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed. We are looking out for self-motivated, dynamic and talented individuals to join our growing team.

What You'll Do:

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and all other physical security related systems.
• Respond to physical security system alarms and fault indicators in accordance with protocol & SOPs.
• To report all incidents to management in an accurate manner.
• Support and respond to any security incidents/suspicious activity on site and escalation in accordance with standard protocol & SOPs.
• To be fully acquainted with all emergency procedures.
• Handling notification calls from staff for access into substations.
• Assist in other duties as assigned by Team Leader and/or Reporting Officer.

What You'll Need:

• NITEC certification or higher.
• PLRD Security licence (Minimum PWM grade of SSO) is a must
• Candidates with Command Center experiences preferred.
• Proficiency in Microsoft Office software (Microsoft Words and Excel).
• Well-spoken & good command of English.
• Able to work 2 rotating shift (12-hour shift) and adapt to a spontaneous, fast-paced environment.