Security Officer (Hilton Garden Inn Singapore)

Hilton; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Hilton in Singapore is seeking a Security Officer to oversee daily security operations, maintain standards, and respond to emergencies. You will contribute to guest safety and exceptional hospitality by ensuring secure premises and timely incident reporting.

Responsibilities include patrols, investigations, accurate documentation, and assisting guests with inquiries, including handling safety hazards and emergencies with composure and professionalism.

Qualifications

• Prior experience as a security officer.
• Knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and guest-focused service.
• Calm and effective under high-pressure situations.
• Proficiency in English; other languages are a plus.
• Relevant security trainings (e.g., first aid, CPR).
• Ability to work nights, weekends, and holidays.

Responsibilities

• Conduct security patrols to identify risks and address safety concerns.
• Assist with preliminary incident investigations and reporting.
• Maintain accurate security reports and records.
• Respond to emergencies including fires, medical incidents, and threats.
• Provide exceptional guest assistance with professionalism.

Skills

Security operations

Patrol procedures

Emergency response

Guest service

Communication

Education

Security certification/training

First aid/CPR certification

Tools

CCTV systems

Incident reporting software

Job description

Job Description

You will be responsible for the daily operations of the hotel’s security team, maintain security standards, and respond to emergencies. As a Security Officer, you’re not just ensuring the safety of guests, team members, and facilities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.

Qualifications

• Previous experience as a security officer.
• Strong knowledge of security operations, surveillance systems, and emergency procedures.
• Excellent communication and interpersonal skills, with a guest-focused approach.
• Ability to remain calm and respond effectively in high-pressure situations.
• Proficiency in English; additional languages are a plus.
• Relevant security certifications and training (e.g., first aid, CPR) are preferred.
• Ability to work flexible hours, including nights, weekends, and holidays.