Security and Safety Manager

PARKROYAL COLLECTION Marina Bay, Singapore; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

PARKROYAL COLLECTION Marina Bay, Singapore invites an experienced Security & Safety Manager to oversee security, safety, and loss prevention across the property, ensuring a safe environment for guests, associates, and assets.

You will develop and implement policies, manage risk, lead investigations, supervise security staff, coordinate emergency plans and fire safety, and work with authorities to maintain compliance and high standards of service.

Qualifications

• Minimum 5 years in security management at supervisory level, preferably hospitality.
• Diploma or degree in Security Management, Occupational Safety & Health, or related field.

Responsibilities

• Develop and implement security, safety, and loss prevention strategies.
• Manage access control, CCTV, and deployment of security personnel.
• Lead incident investigations and ensure corrective actions.
• Coordinate Emergency Response Team training and regular fire drills.
• Maintain compliance with WSH regulations and fire safety standards.
• Oversee VIP and event security planning and budgets.

Skills

Security management

Leadership

Risk assessment

Crisis management

Investigation

Training & development

Education

Diploma/Degree in Security Management or related (OSH)

Tools

CCTV systems

Access control systems

Job description

The Security & Safety Manager oversees all aspects of security, safety, and loss prevention within the property. The role ensures a safe environment for guests, associates, and assets by implementing effective security policies, managing risks, and maintaining compliance with safety standards and regulations.

Duties and Responsibilities:

1. Risk & Safety Management

• Develop and implement security, safety, and loss prevention strategies.
• Conduct regular risk assessments and ensure compliance with Workplace Safety & Health (WSH) requirements.
• Lead incident investigations and ensure corrective actions are taken.
• Maintain ISO 14001, ISO 45001, and other relevant safety certifications.

2. Security Operations

• Review and update security policies, systems, and standard operating procedures.
• Manage access control, surveillance systems, and deployment of security personnel.
• Conduct regular security and fire safety audits to ensure full regulatory compliance.
• Maintain accurate documentation of incidents, reports, and security records.

3. Training & Development

• Identify training needs and implement annual training plans for all security staff.
• Conduct security awareness and emergency response training for hotel associates.
• Mentor and develop the team for succession planning and continuous improvement.

4. Emergency & Crisis Management

• Develop and implement the hotel’s Crisis Response and Business Continuity Plans.
• Lead Emergency Response Team (ERT) training and regular fire drills.
• Serve as the Fire Safety Manager (FSM), ensuring all fire safety regulations are met.
• Liaise with authorities and government agencies during emergencies.

5. Crime Prevention & Investigations

• Maintain vigilance through patrols, CCTV monitoring, and access control.
• Investigate and report all incidents of theft, loss, or suspicious activities.
• Coordinate with law enforcement agencies for investigations when required.

6. Security Technology & Equipment

• Oversee maintenance of CCTV, alarm, and access control systems.
• Coordinate with vendors for system upgrades, repairs, and technology integration.
• Collaborate with IT and management to adopt technologies that enhance safety and efficiency.

7. VIP & Event Security

• Plan and coordinate security arrangements for VIP guests and large-scale events.
• Work with local authorities and agencies to ensure seamless and secure event operations.
• Lead and motivate the security team, ensuring professionalism and high performance.
• Manage departmental budgets, expenditures, and resource allocation.
• Promote teamwork, communication, and a culture of safety across all departments.

9. Guest & Associate Relations

• Provide a visible and approachable security presence in guest areas.
• Address safety concerns promptly and professionally.
• Support hotel operations through collaboration and proactive engagement.

10. Fire Safety Management

• Oversee compliance with the Emergency Response Plan and Fire Code requirements.
• Conduct regular fire drills, table-top exercises, and safety inspections.
• Supervise the Fire Command Centre during emergencies and coordinate firefighting and evacuation efforts.
• Promote fire safety awareness through campaigns and training programs

Requirements:

• Minimum of 5 years of experience in security management at supervisory level, preferably in the hospitality industry.
• Diploma/Degree in Security Management, Occupational Safety & Health, or a related field.
• Certified Fire Safety Manager (FSM)
• Strong leadership skills with experience in team management and training.
• Solid knowledge of WSH regulations, fire safety, and emergency preparedness.
• Excellent crisis management, risk assessment, and investigative skills.
• Ability to work effectively with law enforcement agencies and regulatory bodies.
• Strong communication and interpersonal skills, with a guest-oriented mindset.
• Experience in conducting security audits, investigations, and training programs.
• Ability to work in a fast-paced environment and handle emergency situations efficiently.