Sea Freight Operations Specialist | Ship Logistics & Docs

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced candidate for a role involving customer service and document processing in ocean freight. Responsibilities include maintaining shipment details, preparing essential documents, resolving customer inquiries, and collaborating with procurement teams. The ideal candidate should have 1-2 years of experience in freight forwarding and proficiency in Microsoft Office.

Qualifications

• 1-2 years of experience in freight forwarding, field operations, or planning/scheduling.
• Strong business insight and proficiency in Microsoft Office (intermediate to advanced level).
• Knowledge of customs clearance processes and adherence to legal and regulatory requirements.

Responsibilities

• Accurately input and maintain shipment details in systems accurately and on time.
• Prepare essential sea freight documents such as Arrival Notices and Delivery Orders.
• Report and communicate cargo incidents to customer service and relevant parties.
• Resolve billing disputes and respond to customer inquiries efficiently.
• Collaborate with procurement teams for rate negotiation and space availability.

Skills

Customer service for exports/imports

Document processing for ocean freight

Knowledge of customs clearance processes

Proficiency in Microsoft Office

Job description

A logistics company in Singapore is seeking an experienced candidate for a role involving customer service and document processing in ocean freight. Responsibilities include maintaining shipment details, preparing essential documents, resolving customer inquiries, and collaborating with procurement teams. The ideal candidate should have 1-2 years of experience in freight forwarding and proficiency in Microsoft Office.