SEA Commercial Excellence Analyst: Data-Driven Insights

ThermoFisher Scientific; Singapore; On-site; SGD 60,000 - 98,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Business Analyst to drive data-driven decision-making across sales operations and commercial excellence. You will administer end-to-end sales incentive programs, resolve compensation inquiries, and ensure policy compliance across global teams.

The role involves maintaining compensation documentation, supporting system configuration in Salesforce, and developing dashboards to inform management.

Qualifications

• Degree in a quantitative field (e.g., CS, economics, math).
• 3+ years in Commercial Excellence, business analytics or related fields.
• Excellent analytical and quantitative skills; ability to synthesize complex data.
• Strong cross-functional collaboration and execution focus.
• Advanced proficiency in Excel, PowerPoint; data analysis tools.
• SQL, Power BI and Python a plus.

Responsibilities

• Administer end-to-end sales incentive and bonus compensation processes, ensuring accurate calculations and timely payout.
• Investigate and resolve sales compensation inquiries and disputes promptly.
• Ensure compliance with internal policies and regulations (if any) regarding sales compensation.
• Maintain compensation plan documentation, policies, and standard operating procedures.
• Maintain sales compensation system data and support system configuration changes.
• Contribute to the enhancement and continuous improvement of sales compensation systems by working with cross-functional project teams to support testing and implement process improvements.
• Support the year-end sales compensation planning cycle by performing quota validation, data verification, and territory alignment to ensure sales targets are accurately assigned and aligned with approved compensation plans and the Annual Operating Plan (AOP).
• Collaborate with HR and Finance on monthly sales incentive accruals.
• Maintain and enhance existing sales compensation dashboards while developing new dashboards to support business reporting and data-driven decision-making.
• Perform impact analysis to support business and management decisions.
• Analyze the business impact of scenarios and recommend appropriate proposals for management decision-making
• Administer Salesforce by managing user accounts, profiles, role hierarchy and territory management to ensure appropriate system access.
• Provide timely Salesforce administrative support by troubleshooting system-related issues to maintain business continuity.
• Support Salesforce year-end sales planning activities, including system configuration, validation, user acceptance testing (UAT), and production deployment.
• Perform adhoc assignments and projects as assigned to support business and operational needs.

Skills

Data analytics

SQL

Power BI

Python

Excel

Cross-functional collaboration

Project management

Education

Degree in Computer Science, Economics, Mathematics, or related quantitative field

Tools

Salesforce

Job description

Thermo Fisher Scientific is seeking a Business Analyst to drive data-driven decision-making across sales operations and commercial excellence. You will administer end-to-end sales incentive programs, resolve compensation inquiries, and ensure policy compliance across global teams.

The role involves maintaining compensation documentation, supporting system configuration in Salesforce, and developing dashboards to inform management.