Job Description
DSO National Laboratories (DSO) is Singapore's largest defence research and development (R&D) organisation, with the critical mission to develop technological solutions to sharpen the cutting edge of Singapore's national security. At DSO, you will develop more than just a career. This is where you will make a real impact and shape the future of defence across the spectrum of air, land, sea, space and cyberspace.
The Digital Division leads the digital transformation of DSO through the master planning and policies, delivering digital capabilities through IT infrastructure, and providing one stop service to corporate and R&D Divisions. The Digital Division will transform the way we work, our workplace, and the capabilities we deliver to the MINDEF/SAF and for the security of Singapore.
People are DSO's greatest asset. You will get to realise your career aspirations and develop your own niche either as a deep technical expert or a leader in the team. With frequent career dialogues and a robust training and development framework, we will provide you with the necessary development tools for you to reach your potential. You will also be recognised and rewarded through competitive remuneration packages and scholarship opportunities.
Digital Division's IT Group (ITG) supports the IT needs for DSO's enterprise and R&D functions. ITG oversees the development and operations of core IT infrastructure, enterprise networks, and enterprise applications.
SAP Systems Administrator (Enterprise Applications)
In This Role, You Will
- Be part of the team that maintain, manages, and supports Enterprise Applications supporting DSO's corporate and business functions.
- Provide technical support and resolve application-related issues to ensure service availability and user satisfaction
- Manage and support enterprise application platforms in accordance with industry best practices and established service level agreements.
- Review, enhance, and automate system administration processes to improve operational efficiency and reliability.
- Support the onboarding, integration, and lifecycle management of new applications within the Enterprise IT environment.
- Ensure applications are deployed and operated in compliance with organisational policies, security standards, and governance requirements.
- Monitor system health, utilisation, and performance, and implement corrective and preventive measures where necessary.
- Support the administration, maintenance, and optimisation of SAP systems, including SAP ECC environments.
- Assist in SAP system upgrades, patching activities, transport management, system refreshes, and technical troubleshooting.
- Support SAP migration and transformation initiatives.
- Collaborate with functional teams, developers, and infrastructure engineers to deliver seamless end-to-end solutions
- Ensure compliance with security standards, including user administration, role management, and audit readiness.
- Participate in after-office-hours support and maintenance activities when required.
Job Requirements
- Degree in Computer Science, Information Technology, Engineering, or a related discipline.
- At least 3 years of experience in enterprise application administration, application support, ERP systems, or related IT infrastructure roles.
- Experience supporting SAP systems (SAP ECC and/or SAP S/4HANA) is an added advantage.
- Basic understanding of SAP system administration concepts such as transports, system monitoring, performance monitoring, patching, and user administration.
- Familiarity with SAP technologies such as SAP Fiori, SAP Solution Manager, SAP HANA, or integration technologies will be advantageous.
- Knowledge of IT security, backup and recovery processes, disaster recovery planning, and operational governance.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issues.
- Good communication and stakeholder management skills with the ability to work effectively across technical and business teams.
- A proactive mindset, willingness to learn, and ability to work independently as well as in a team environment.
- Professional certifications will be an added advantage, e.g., HFI Certified Usability Analyst, CompTIA Data+, Certified Data Professional (CDP), Certified Ethical Hacker (CEH), Certified ScrumMaster, Microsoft Certified: Azure Fundamentals, SAP professional certificates