SAP S/4 Consultant

User Experience Researchers Pte Ltd; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

User Experience Researchers Pte Ltd in Singapore seeks a Finance SAP specialist to provide Level 2 support for SAP S/4HANA finance modules within ITSM workflows. You will review vendor deliverables, coordinate UAT, and work with cross-functional teams on upgrades and fixes.

Strong documentation and audit compliance are required. The role emphasizes root-cause analysis, permanent fixes, and collaboration with Finance leadership to align solutions across Finance and Operations domains.

Qualifications

• University degree in Computer Science, Information Management or equivalent.
• SAP Finance certifications preferred.

Responsibilities

• Provide Level 2 support for Finance and Operations applications through ITSM processes (incidents, service requests, changes, problems, releases).
• Manage enhancements and problem investigations, ensuring root cause resolution and permanent fixes.
• Review vendor deliverables to ensure alignment with Finance/Operations requirements and standards.
• Manage UAT activities for Finance/Operation changes, including test case prep and deployment validation.
• Collaborate with Finance Support Lead and teams on upgrades, release testing, and cross-functional enhancements.
• Maintain documentation, SOPs, test scripts, and knowledge-sharing artefacts for Finance support.
• Ensure compliance with governance, audit, and statutory requirements in all Finance system activities.
• Engage with Finance leadership and auditors to align solutions and resolve issues.
• Participate in team training to build redundancy and shared expertise.

Skills

Analytical skills

Problem solving

Documentation

Communication

Team player

Education

BSc in Computer Science

SAP Finance Certification

Tools

SAP Finance

ITSM

Job description

Key Responsibilities:

• Provide Level 2 support for Finance and Operations applications through ITSM processes (incidents, service requests, changes, problems, releases).
• Manage enhancements and problem investigations, ensuring root cause resolution and permanent fixes.
• Review vendor deliverables, including functional designs, configurations, and fixes, to ensure alignment with Finance/Operation requirements and applicable organisational standards.
• Manage UAT activities for Finance/Operation changes, including test case preparation, user coordination, and deployment validation.
• Collaborate with the Finance Support Lead, other analysts, relevant internal teams, and vendors on upgrades, release testing, and cross-functional enhancements.
• Maintain accurate documentation, SOPs, test scripts, and knowledge-sharing artefacts for Finance support.
• Ensure compliance with governance, audit, and statutory requirements in all Finance system activities.
• Engage with Finance leadership, Finance teams, Operations teams, and auditors to align solutions and resolve issues.
• Participate in team training and cross-learning sessions to build redundancy and shared expertise.

Minimum Years of Experience and Knowledge

• Minimum 3-5 years' experience in SAP Finance application support (S/4HANA).
• Primary knowledge in FICO modules (GL, AP, AR, AA, CO), with ability to cross-cover other Finance and Operations areas.
• Familiarity with ITSM processes (incident, problem, change, release management).

Minimum Education / Other Technical / Professional Qualification Level

• University degree in Computer Science, Information Management or equivalent.
• SAP Finance certifications preferred.

Skills and Abilities

• Strong analytical and problem-solving skills.
• Ability to support financial close and reconciliation processes.
• Good documentation, testing, and communication skills.
• Ability to review vendor deliverables and ensure compliance with requirements.
• Collaborative team player, willing to cross-cover and support multiple Finance/Operations domains.