SAP S/4 Consultant

USER EXPERIENCE RESEARCHERS PTE. LTD; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

USER EXPERIENCE RESEARCHERS PTE. LTD is seeking an SAP Finance application support professional with 3–5 years of experience in S/4HANA.

You will provide Level 2 support for Finance and Operations apps, manage enhancements, and review vendor deliverables to ensure alignment with requirements. The role requires strong analytical, documentation, and communication skills, with familiarity in ITSM processes and SAP FICO modules.

Qualifications

• 3–5 years' experience in SAP Finance application support (S/4HANA).
• Proficient in SAP FICO modules (GL, AP, AR, AA, CO).
• Familiarity with ITSM processes (incident, problem, change, release management).
• University degree in Computer Science or Information Management.

Responsibilities

• Provide Level 2 support for Finance and Operations apps via ITSM processes.
• Manage enhancements and root-cause investigations for permanent fixes.
• Review vendor deliverables to ensure alignment with requirements.
• Lead UAT activities for Finance/Operations changes and deployments.
• Collaborate with Finance Support Lead and teams on upgrades and testing.
• Maintain documentation, SOPs, test scripts, and knowledge artefacts.
• Ensure governance, audit and statutory compliance in all Finance activities.

Skills

SAP Finance

Analytical thinking

Documentation

Communication

Teamwork

Cross-functional

Education

Bachelor’s degree in Computer Science or Information Management

SAP Finance certifications preferred

Job description

Key Responsibilities:

• Provide Level 2 support for Finance and Operations applications through ITSM processes (incidents, service requests, changes, problems, releases).
• Manage enhancements and problem investigations, ensuring root cause resolution and permanent fixes.
• Review vendor deliverables, including functional designs, configurations, and fixes, to ensure alignment with Finance/Operation requirements and applicable organisational standards.
• Manage UAT activities for Finance/Operation changes, including test case preparation, user coordination, and deployment validation.
• Collaborate with the Finance Support Lead, other analysts, relevant internal teams, and vendors on upgrades, release testing, and cross-functional enhancements.
• Maintain accurate documentation, SOPs, test scripts, and knowledge-sharing artefacts for Finance support.
• Ensure compliance with governance, audit, and statutory requirements in all Finance system activities.
• Engage with Finance leadership, Finance teams, Operations teams, and auditors to align solutions and resolve issues.
• Participate in team training and cross-learning sessions to build redundancy and shared expertise.

Minimum Years of Experience and Knowledge

• Minimum 3–5 years' experience in SAP Finance application support (S/4HANA).
• Primary knowledge in FICO modules (GL, AP, AR, AA, CO), with ability to cross-cover other Finance and Operations areas.
• Familiarity with ITSM processes (incident, problem, change, release management).

Minimum Education / Other Technical / Professional Qualification Level

• University degree in Computer Science, Information Management or equivalent.
• SAP Finance certifications preferred.

Skills and Abilities

• Strong analytical and problem-solving skills.
• Ability to support financial close and reconciliation processes.
• Good documentation, testing, and communication skills.
• Ability to review vendor deliverables and ensure compliance with requirements.
• Collaborative team player, willing to cross-cover and support multiple Finance/Operations domains.