SAP EWM Support Associate - 24/7 Shifts

Tap Growth ai; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Tap Growth ai is seeking an SAP Associate (EWM) to join a 24/7 support team focused on SAP EWM applications. You will provide incident resolution, user support, and continuous improvements across SAP logistics modules in a 5‑day rostered shift pattern in Singapore.

The role targets early-career SAP professionals with 1+ year in SAP support, willing to work mid or night shifts including weekends and public holidays.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Supply Chain, Business Information Systems, or related discipline.
• At least 1 year of experience in SAP application support, ERP support, or IT systems support; fresh graduates with SAP internship or project experience encouraged to apply.
• Exposure to warehouse management, logistics, manufacturing, retail, supply chain, or distribution operations is an advantage.
• Willing to work on a permanent shift schedule, including mid shift or night shift, weekends and public holidays based on operational requirements.

Responsibilities

• Provide Level 1 and Level 2 application support for SAP EWM, including incident resolution, service requests, and user support.
• Perform system monitoring, troubleshooting, root cause analysis, and coordinate with functional and technical teams to resolve application issues.
• Support SAP enhancements, testing, system changes, documentation, and continuous improvement initiatives.
• Collaborate with business users and cross-functional SAP teams to ensure stable and efficient warehouse operations.
• Participate in shift handovers, operational reporting, and adherence to established SLAs.

Skills

SAP EWM

SAP WM

SAP logistics modules

Incident management

24/7 support

Education

Bachelor's Degree

Tools

ITSM tools (ServiceNow/Jira)

Job description

Tap Growth ai is seeking an SAP Associate (EWM) to join a 24/7 support team focused on SAP EWM applications. You will provide incident resolution, user support, and continuous improvements across SAP logistics modules in a 5‑day rostered shift pattern in Singapore.

The role targets early-career SAP professionals with 1+ year in SAP support, willing to work mid or night shifts including weekends and public holidays.