Salon Manager: Lead Growth & Guest Experience

KAWAII CUTZ; Singapore; On-site; SGD 48,000 - 64,000; Full time

Job summary

KAWAII CUTZ in Singapore seeks a proactive Salon Manager to lead a team of hair stylists and support staff. You will oversee daily operations, stock, and health and safety, while delivering exceptional client experiences and driving loyalty programs.

Responsibilities include managing bookings, handling client feedback, promoting services on local channels, and monitoring revenues and expenses to support sustainable growth.

Responsibilities

• Staff Management: Recruit, train, mentor, and schedule hair stylists and support staff.
• Operations & Cleanliness: Ensure smooth daily workflows, maintain inventory, order supplies, and enforce health and safety standards.
• Customer Service: Greet clients, manage bookings, and handle feedback or complaints to ensure retention.
• Sales & Marketing: Promote salon services, launch loyalty programs, and execute local or social media marketing.
• Financial Oversight: Track KPIs, manage vendor relationships, and monitor revenues and expenses.

Job description

KAWAII CUTZ in Singapore seeks a proactive Salon Manager to lead a team of hair stylists and support staff. You will oversee daily operations, stock, and health and safety, while delivering exceptional client experiences and driving loyalty programs.

Responsibilities include managing bookings, handling client feedback, promoting services on local channels, and monitoring revenues and expenses to support sustainable growth.