Salon Operations & Guest Experience Lead

H&A HAIR SALON; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

H&A Hair Salon in Singapore seeks an experienced Salon Manager to lead daily operations, supervise hairstylists, handle customer enquiries, monitor sales and stock, and ensure a clean, welcoming environment.

You will train staff, prepare daily reports, and maintain smooth operations on weekends and public holidays. Strong leadership, communication and customer-service mindset are essential. This is a full-time role with independent responsibility and accountability.

Qualifications

• Experience in hair salon or salon management preferred.
• Good leadership and communication skills.
• Customer service and sales oriented.
• Responsible and able to work independently.
• Able to work on weekends and public holidays.

Responsibilities

• Manage daily salon operations and staff scheduling.
• Supervise hairstylists and ensure good service standards.
• Handle customer enquiries and complaints.
• Monitor sales, stock and salon cleanliness.
• Assist in staff training and daily reporting.
• Ensure smooth and efficient salon operations.

Skills

Leadership

Staff scheduling

Customer service

Sales orientation

Job description

H&A Hair Salon in Singapore seeks an experienced Salon Manager to lead daily operations, supervise hairstylists, handle customer enquiries, monitor sales and stock, and ensure a clean, welcoming environment.

You will train staff, prepare daily reports, and maintain smooth operations on weekends and public holidays. Strong leadership, communication and customer-service mindset are essential. This is a full-time role with independent responsibility and accountability.