Sales Support & Operations Coordinator

MTC Consulting Pte. Ltd.

Singapore

On-site

SGD 25,000 - 30,000

Full time

14 days+

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Benefits offered by this job

14 days annual leave

AWS

Bonus

Yearly increment

Job summary

MTC Consulting Pte. Ltd. is seeking a Business Support Coordinator to support the sales team and ensure smooth daily operations in Singapore.

The role involves processing quotations, orders, invoices, and delivery documents, while coordinating with internal teams to fulfil customer requirements. Ideal candidates hold a Diploma or equivalent, have at least 2 years in sales coordination, and are fluent in English and Mandarin.

Qualifications

Diploma or equivalent qualification.
Minimum 2 years of experience in Sales Coordination.
Computer literacy and proficient in MS Office (Excel, Word, Outlook).
Communicate effectively in English and Mandarin to liaise with English- and Mandarin-speaking customers.
Strong communication, coordination, and interpersonal skills.
Customer-focused, organised, responsible, and able to multitask.
Familiar with AI tools? That’s a bonus!

Responsibilities

Prepare and process sales quotations, sales orders, sales return orders, invoices, and delivery orders.
Process customer orders accurately, ensuring correct pricing and stock availability.
Handle urgent customer enquiries in the absence of the sales team.
Coordinate with internal departments to ensure timely fulfilment of customer requirements.
Arrange demo and loan equipment, and monitor order progress.
Attend to walk-in customers and provide after-sales support.
Prepare reports and perform general administrative duties as assigned