Sales Support Executive - HNW Insurance & Wealth Solutions

International Association of Insurance Professionals (IAIP); Singapore; Hybrid; SGD 48,000 - 72,000; Full time

Job summary

International Association of Insurance Professionals (IAIP) in Singapore seeks a capable support/coordinator to assist the sales team and manage client interactions. You will gather information from clients, prepare materials, and help maintain service standards for high-net-worth clients.

The role requires a diploma in a related field and 3–4 years in a client service or coordination capacity. Strong organization, MS Office skills, and excellent communication are essential.

Qualifications

• Diploma in Business Administration, Finance, Marketing, or related field.
• 3-4 years of experience in a support, coordination, or client service role.
• Familiarity with insurance application processes and terminology is a strong advantage.
• Strong organizational and time-management skills; able to multitask with minimal supervision.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills.
• Customer-focused with strong interpersonal and teamwork skills.

Responsibilities

• Prepare presentation decks for sales team usage for client engagement
• Assist in gathering relevant information and documentation from clients and relevant stakeholders.
• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries
• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.
• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills

Time management

Communication skills

Customer focus

Multitasking

MS Office

Education

Diploma in Business Administration, Finance, Marketing, or related field

Tools

Microsoft Office

Job description

Contract Type:

Permanent

Location:

Singapore, Singapore

Date Published:

17-Sep-2026

Salary:

The client is a HNW insurance broker firm.

Job responsibilities

• Prepare presentation decks for sales team usage for client engagement


• Assist in gathering relevant information and documentation from clients and relevant stakeholders.


• Maintain service standards to develop and improve customer satisfaction and retention


• Ensure that all customer requests are handled in a timely and consistent manner


• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements


• Support sales team to provide excellent service to high net-worth clients to achieve client retention


• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries


• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.


• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills and requirements

• Diploma in Business Administration, Finance, Marketing, or related field.


• At least 3-4 years of experience in a support, coordination, or client service role. Familiarity with insurance application processes and terminology is a strong advantage.


• Strong organizational and time-management skills; able to multitask with minimal supervision


• Proficient in Microsoft Office (Word, Excel, PowerPoint)


• Excellent written and verbal communication skills


• Customer-focused with strong interpersonal and teamwork skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

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