Sales Support Executive - APAC

Softcat; Singapore; Hybrid; SGD 41,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

School pickup flexibility

Job summary

Softcat in Singapore is seeking a Multinational Dedicated Sales Support member to work with Regional Account Managers across the Asia-Pacific region. You will prepare quotes, source products, coordinate with vendors and internal teams to support multinational customers.

This role involves handling inquiries, processing orders, maintaining stakeholder relationships, and ensuring the sales process runs smoothly from request to delivery. We offer hybrid working and flexible hours.

Qualifications

• Strong communication skills, both written and oral.
• Highly organised and detail oriented.
• Ability to develop and maintain relationships with customers and partners.
• Proficient use of Microsoft Office applications.
• Excellent time management with fast turn-around times.
• Exceptional inbox management skills.

Responsibilities

• Provide IT product quotes and source the equipment to enable the sales process to run smoothly.
• Organise the workflow of sales support services to the designated sales personnel.
• Deal with customer enquiries while collaborating with different departments.
• Obtain prices for product requests with negotiation and margin awareness.
• Deliver verbal and written communications with account managers.
• Interact with IT partners and distributors.
• Log orders onto the internal database.

Skills

Communication

Organisation

Relationship management

Time management

Inbox management

Tools

Microsoft Office

Job description

Salary: $3700 - $4100 per month

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Multinational Dedicated Sales Support Team The Multinational Sales Support Team at Softcat are always very hard working, friendly, and we pride ourselves on working with the Regional Account Managers to consistently deliver the best possible service to our global customers, whilst maintaining an openly fun and friendly atmosphere

Salary: $3700 - $4100 per month

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Multinational Dedicated Sales Support Team The Multinational Sales Support Team at Softcat are always very hard working, friendly, and we pride ourselves on working with the Regional Account Managers to consistently deliver the best possible service to our global customers, whilst maintaining an openly fun and friendly atmosphere

Success. The Softcat Way.

On a typical day, you'll work closely with Regional Account Managers across the Asia-Pacific region, preparing quotes, sourcing products, and coordinating with vendors, distributors, and internal teams to support multinational customers. You'll manage enquiries, process orders, maintain strong stakeholder relationships, and help ensure the sales process runs smoothly from initial request through to delivery

To provide dedicated sales support across APAC, enabling exceptional service for multinational customers

Your Role

As a Multinational Dedicated Sales Support you will be working as an integral member of an energetic and ambitious sales team. You will be working alongside the sales team, assisting with the day to day provision of quotes, liaising with vendors & distributors, other internal departments and a range of Softcat partners. This role will be based on supporting Morven Wilson & Esmond Pan across APAC requirements

As a Multinational sales support, you'll be responsible for:

• Provide IT product quotes and source the equipment to enable to sales process to run effortlessly.
• Organise the workflow of sales support services to the designated sales personnel.
• Deal with customer enquiries while working alongside different departments within the business.
• Obtain prices for product requests - negotiating and margin conscious.
• Deliver verbal and written communications with account managers.
• Interact with other IT partner companies and distributors.
• Log orders onto the internal database.

We'd love you to have

• Excellent communicator - both written and oral - must be able to confidently convey actions.
• Highly organised and resourceful, with great attention to detail.
• Ability to develop and maintain relationships – with customers and partners.
• Proficient use of Microsoft Office applications.
• Excellent time management skills with the ability to meet expectations for fast turn-around times.
• Exceptional Inbox management skills.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story,

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.