Sales Support Assistant (Catering)

Old Chang Kee Singapore Pte Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Old Chang Kee Singapore Pte Ltd is seeking a customer-focused sales support professional. You will respond to inquiries via phone and email, provide product and pricing guidance, and help resolve customer concerns to maintain high service levels.

You will process sales orders, schedule deliveries, verify details, and coordinate with production and logistics to ensure timely fulfillment for events. Strong communication and multitasking are essential in this fast-paced setting.

Qualifications

• Diploma in F&B Management or related qualification is required.
• At least 1 year of working experience in F&B/corporate sales is required.
• Excellent communication and interpersonal skills are essential.
• Must be self-driven and sales oriented.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Attend and respond to sales enquiries through phone and emails.
• Provide professional service and advice to customers pertaining to products and pricing matters.
• Assist in resolving customer complaints or concerns in a professional and timely manner.
• Process sales orders and schedules deliveries prior to deadline.
• Key sales orders and print collaterals for upcoming events.
• Verify order details, including pricing, quantities, and shipping information.
• Liaise and coordinate with production and logistic departments and ensure timely delivery for all orders.
• Provide administrative support to catering manager and carry out an efficient documentation and filing system.
• Stock check and control of events operating materials and equipment in office.
• Any other duties as assigned.

Skills

Communication skills

Interpersonal skills

Sales oriented

Self-driven

Multi-tasking

Education

Diploma in F&B Management or related qualification

Job description

Responsibilities

• Attend and respond to sales enquiries through phone and emails
• Provide professional service and advice to customers pertaining to products and pricing matters
• Assist in resolving customer complaints or concerns in a professional and timely manner
• Process sales orders and schedules deliveries prior to deadline
• Key sales orders and print collaterals for upcoming events
• Verify order details, including pricing, quantities, and shipping information
• Liaise and coordinate with production and logistic departments and ensure timely delivery for all orders
• Provide administrative support to catering manager and carry out an efficient documentation and filing system
• Stock check and control of events operating materials and equipment in office
• Any other duties as assigned

Requirements

• Candidate must possess at least Diploma in F&B Management or related qualification
• At least 1 year of working experience in F&B/corporate sales
• Excellent communication and interpersonal skills
• Must be self-driven and sales oriented
• Able to work with minimal supervision in a fast paced environment
• Ability to multi-task