Sales Specialists

BEST DENKI (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 28,000 - 40,000; Full time

Benefits offered by this job

Annual leave 10 days

Medical and dental benefits

Staff discounts

Job summary

BEST DENKI (SINGAPORE) PTE. LTD. is seeking Sales Specialists to achieve sales objectives and deliver excellent customer service across multiple product sections.

You will greet customers, identify needs, and recommend tailored products while maintaining stock and floor presentation. Role involves processing sales at the cashier, handling purchase orders, and supporting monthly targets including extended warranty and membership sign-ups.

Responsibilities

• Greet customers and identify their needs to provide tailored product recommendations
• Build customer confidence by offering informed suggestions to help them make purchase decisions
• Resolve customer inquiries promptly to ensure high customer satisfaction
• Perform stock inventory checks and replenish merchandise to maintain stock availability
• Arrange and display merchandise to create an appealing and organized sales floor
• Maintain cleanliness and orderliness of merchandise areas to enhance the shopping environment
• Operate cashier functions to process sales transactions
• Receive stock deliveries and verify items against purchase orders
• Handle documentation related to purchase orders, returns, and transfers
• Support the retail outlet in achieving monthly sales targets, including extended warranty and membership sign-ups
• Deliver outstanding customer service consistently during all shifts
• Participate in on-the-job and external training sessions to improve product knowledge and selling skills

Skills

Customer service

Sales ability

Communication

Cashier operations

Tools

POS system

Job description

Sales specialists are responsible for achieving sales objectives and handling all sales activities to meet company targets and goals. They work under supervision and contribute to delivering excellent customer service and supporting retail operations.

Responsibilities

• Greet customers and identify their needs to provide tailored product recommendations
• Build customer confidence by offering informed suggestions and opinions to help them make purchase decisions
• Resolve customer inquiries promptly to ensure high customer satisfaction
• Perform monthly stock inventory checks and replenish merchandise to maintain stock availability
• Arrange and display merchandise to create an appealing and organized sales floor
• Maintain cleanliness and orderliness of merchandise areas to enhance the shopping environment
• Operate cashier functions accurately to process sales transactions
• Receive stock deliveries and verify items against purchase orders
• Handle documentation related to purchase orders, purchase returns, and merchandise transfers
• Support the retail outlet in achieving monthly sales targets, including extended warranty and membership sign-ups
• Deliver outstanding customer service consistently during all working shifts
• Participate in on-the-job and external training sessions to improve product knowledge and selling skills

Work Schedule:

• Six off days per month (at least one weekday off day per week)
• Minimum of six full shifts per month
• Work six days every alternate week (e.g., 5 days one week, 6 days the next)
• Probation period of 3 months, extendable by 3 months for performance issues

Training and Development:

• Receive on-the-job training during probation with supervisors and officers to learn essential skills and processes
• Attend external training by manufacturers and suppliers for hands‑on product knowledge and virtual sessions
• Participate in training at Best Denki HQ for company processes and job expectations, including new staff orientation, selling skills, extended warranty, and membership app sign‑up

Section Assignments:

• Sales specialists are assigned to specific sections such as TV, IT, Home Appliances, or Kitchen Appliances, managing related products within those categories
• Earn sales commissions on most items sold across all sections and on sales of extended warranty for applicable products

Benefits:

• Annual leave of 10 days (pro‑rated if employment is less than one year)
• Medical and dental benefits
• Staff discounts