SALES REPRESENTATIVE | EXT-INP-00

EQUE PTE. LTD.; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

After Life Planning Industry in Singapore is seeking a Sales Representative to engage clients in compassionate, consultative selling of funeral pre-planning and memorial solutions. You will build lasting relationships, educate clients on products, and guide them through needs assessments and documentation with sensitivity.

The role requires strong communication in English, empathy, and resilience to navigate end-of-life discussions, with opportunities to network at community events and drive KPI

Qualifications

• Minimum Diploma in any discipline, with sales or client-facing background preferred.
• At least 2 years of sales or client advisory experience.
• Strong emotional intelligence for sensitive conversations around end-of-life planning.
• Excellent English communication; second language a plus.

Responsibilities

• Engage prospective clients through consultative selling, educating them on after life planning products and services.
• Build and maintain a growing client portfolio through referrals, networking, community outreach, and proactive relationship management.
• Conduct client needs assessments to understand requirements, then present tailored solutions.
• Guide clients through planning and documentation with clarity and professionalism.

Skills

Sales experience

Emotional intelligence

English communication

Client relationship building

Education

Diploma in any discipline

Job description

After Life Planning Industry

After life planning is one of Singapore’s most meaningful and increasingly important financial services sectors, helping individuals and families prepare thoughtfully for life’s most inevitable moments. As a Sales Representative in this industry, you will be doing far more than selling — you will be building trusted, long-term relationships that provide genuine peace of mind to clients at every stage of life. This is a role that demands empathy, strong communication, and the ability to guide sensitive conversations with professionalism and compassion. If you are someone who finds purpose in helping others make important life decisions, this is a career that will be as personally fulfilling as it is professionally rewarding.

Key Responsibilities:

• Engage prospective clients through consultative selling, educating them on after life planning products and services including funeral pre-planning packages and memorial solutions
• Build and maintain a strong and growing client portfolio through referrals, networking, community outreach, and proactive relationship management
• Conduct client needs assessments to understand individual and family requirements, then present tailored solutions that address their specific planning needs
• Guide clients through the planning and documentation process with sensitivity, clarity, and professionalism, ensuring all details are accurately captured and filed
• Meet and exceed individual sales targets and activity KPIs while maintaining the highest standards of ethical conduct and client-first advisory practice
• Collaborate with operations, customer service, and care teams to ensure seamless service delivery and a consistently positive client experience end-to-end
• Stay updated on industry regulations, product offerings, and market developments to provide clients with accurate, current, and compliant advice at all times
• Represent the organisation at community events, roadshows, and industry engagements to build brand awareness and generate qualified leads for the business

Requirements:

• Minimum Diploma in any discipline, with a background in sales, financial services, or client-facing roles strongly preferred
• At least 2 years of sales or client advisory experience, with demonstrated ability to meet targets and build lasting client relationships
• Strong emotional intelligence and the ability to navigate sensitive conversations around end-of-life planning with empathy, care, and professionalism
• Excellent communication and presentation skills in English, with proficiency in a second language considered a strong advantage for client engagement
• Self-motivated, resilient, and results-driven with a genuine desire to make a positive and meaningful difference in the lives of the clients you serve

EA License Number: 22C1278

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