Sales Operations Specialist — Path to Outdoor Sales

JASON MARINE GROUP LIMITED; Singapore; On-site; Full time

Job description

As a Sales Executive, you will begin your journey as a vital support to our sales team, focusing on coordination, client engagement, and operational efficiency. In this foundational role, you’ll gain hands‑on experience with our sales processes, customer needs, and internal systems—setting the stage for a future transition into an outdoor, client‑facing sales position.

Reporting directly to the Sales Director, you will play a key role in maintaining seamless sales operations and building relationships with customers. Over time, you’ll be groomed to take on greater responsibilities in the field, developing into an Outdoor Sales Executive who will directly manage client portfolios and drive business growth through on‑site engagement.

Phase 1 – Internal Sales & Coordination Responsibilities:

Sales Operations Support

• Assist the sales team in scheduling, preparing sales documents, and managing internal communications.
• Coordinate with logistics, customer service, and product teams to ensure smooth order fulfilment.

Customer Engagement

• Support client interactions through phone and email, helping to maintain strong relationships and ensuring timely follow‑ups.
• Join senior team members in selected client meetings to observe and learn relationship management practices.

Order & Resource Management

• Process incoming sales inquiries and orders accurately using our internal systems.
• Manage the availability of sales materials, samples, and presentation tools needed by the sales team.

After‑Sales Support

• Handle customer feedback and minor issues, working closely with relevant departments for swift resolution.
• Track post‑sale interactions and follow up on service satisfaction.

Data & Process Improvement

• Maintain accurate records of customer data and sales activities.
• Suggest ways to streamline internal sales processes based on your daily workflow.

Phase 2 – Transition to Outdoor Sales:

Upon demonstrating strong performance, understanding of our products/services, and relationship‑building capabilities, you will be progressively introduced to:

• Managing a personal client portfolio and conducting in‑person client visits.
• Presenting solutions and closing deals face‑to‑face in your assigned territory.
• Developing new leads through field activities, referrals, and site visits.
• Representing the company at client locations, industry events, and on‑site product demos.