Sales Operations & Events Coordinator

Kaplan Singapore; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Kaplan Singapore is seeking a proactive Executive, Sales Support to provide operational and administrative support to the Domestic Recruitment team. You will help ensure smooth sales operations, support student enrolment processes, maintain data accuracy, and coordinate events that enhance the student experience.

In this fast-paced role you will collaborate across teams, manage intake and reporting, coordinate campaigns in Salesforce, and assist with weekend recruitment and marketing events.

Qualifications

• Diploma or Degree in Business Administration or a related discipline.
• Strong organisational and multitasking skills with excellent attention to detail.
• Good communication and interpersonal skills.
• Able to work independently while collaborating effectively with cross-functional teams.
• Willing to support weekend recruitment and marketing events when required.

Responsibilities

• Support sales operations, including intake setup and finance handover.
• Prepare bi-weekly sales reports and periodic upgrader/referral reports.
• Process refunds, credit notes and other sales admin requests.
• Coordinate website updates, schedule previews and fee amendments.
• Maintain Salesforce records and assist with events and campaigns.
• Support weekend recruitment and marketing events when required.

Skills

Multitasking

Attention to detail

Organizational skills

Communication skills

Independent working

Team collaboration

Education

Diploma or Degree in Business Administration or related discipline

Tools

Microsoft Office

Excel

PowerPoint

Salesforce

Job description

Kaplan Singapore is seeking a proactive Executive, Sales Support to provide operational and administrative support to the Domestic Recruitment team. You will help ensure smooth sales operations, support student enrolment processes, maintain data accuracy, and coordinate events that enhance the student experience.

In this fast-paced role you will collaborate across teams, manage intake and reporting, coordinate campaigns in Salesforce, and assist with weekend recruitment and marketing events.