Sales Operations & Customer Support Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 22,320 - 39,060; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking an Administrative Support role to assist the sales team with quotations and proposals, enter orders, and coordinate with clients on inquiries and after-sales support. You will manage office administration, distribution of letters, stationery, and daily clerical tasks, ensuring records are maintained and processes run smoothly.

This position offers a structured environment with cross-department collaboration to meet customer needs and keep the sales

Responsibilities

• Assists the sales team with quotations and proposals.
• Enter orders into the sales system and update excel files in the shared folder.
• Coordinate with clients on inquiries, follow-ups, and after-sales support.
• Confirms customer specification to a specific heat (Single heat) for sales.
• Generate ad-hoc invoices and credit note where applicable.
• Prepare sales reports and track performance metrics.
• Maintains records of related information.
• Check and confirm customer purchase orders consistent with established district procedures and submit to the intranet.
• Coordinates projects with Inside Sales Reps and Sales Manager.
• Assists Inside Sales in any non-direct sales related issues necessary to service an account.
• Coordinates efforts between departments in order to expediently respond to a customer's need.
• Manage supplier portal from key customers and perform daily update from Ops and Supply Chain
• Answer incoming calls in a professional and courteous manner while maintaining a high level of customer satisfaction.
• Perform filing and document management duties, both physical and electronic.
• Support office administration work.
• Distribution of letters and documents.
• Manage stationery supplies, coordinate water bottles orders for dispensers, and oversee office cleaner services.
• Performs other related work as assigned.

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking an Administrative Support role to assist the sales team with quotations and proposals, enter orders, and coordinate with clients on inquiries and after-sales support. You will manage office administration, distribution of letters, stationery, and daily clerical tasks, ensuring records are maintained and processes run smoothly.

This position offers a structured environment with cross-department collaboration to meet customer needs and keep the sales