Hotel Sales Manager (Corporate)

Citadines Connect City Centre; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Citadines Connect City Centre in Singapore is seeking a Sales professional to maximise hotel room revenue by targeting designated industries, reviewing revenue plans and meeting targets through proactive account development.

You will handle daily sales activities, build long-term client relationships, and present performance analyses to management. Minimum 2 years in hospitality and a diploma in hospitality-related field are preferred; strong communication and negotiation skills are essential.

Qualifications

• Minimum 2 years of relevant experience in hospitality industry.
• Knowledge of MICE industry with a wealth of contacts.
• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.
• Able to work well under pressure in a fast-paced environment.
• Self-motivated, team player, result-oriented with strong business acumen.
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent.
• Min 2 years of experience

Responsibilities

• Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.
• Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback
• Acquire new sales leads/ prospects and establish new accounts
• Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty
• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
• Follow up with clients on account-related matters

Skills

Excellent communication

Interpersonal skills

Networking

Organisational skills

Negotiation and presentation skills

Self-motivated and team player

Education

Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management

Job description

Job Description

Reporting to the Director of Sales/Marketing, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.

Responsibilities:

• Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.

• Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback

• Acquire new sales leads/ prospects and establish new accounts

• Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty

• Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans

• Follow up with clients on account-related matters

Qualifications & Experience:

• Minimum 2 years of relevant experience in hospitality industry

• Knowledge of MICE industry with a wealth of contacts will have an added advantage

• Excellent communication, interpersonal, networking and organisational skills

• Strong negotiation and presentation skills

• Able to work well under pressure in a fast-paced environment

• Self-motivated, team player, result-oriented individual with strong business acumen

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent

• Other Advanced Diploma / Post-Diploma qualifications or equivalent

• Min 2 years of experience