Sales & F&B Assistant (Jewel Changi)

IN GREAT COMPANY PTE. LTD.; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

Singapura Otter is seeking cheerful, proactive Sales & F&B Assistants for our Chang Jewel store in Singapore. You will deliver a memorable shopping experience, assist with product inquiries, and support daily operations at Changi Jewel.

Responsibilities include cashiering, stock maintenance, inventory tasks, and assisting with F&B orders while serving both local and international customers. Rotation shifts and weekend/public holiday work are required.

Qualifications

• Proficient in English and Mandarin
• Retail/customer service experience is a bonus
• Housewives and students who can meet commitment levels are welcome to apply
• Friendly, approachable with a positive, can-do attitude
• Willing to work rotating shifts, weekends and public holidays

Responsibilities

• Welcome customers warmly and assist with product inquiries, recommendations, and gift selections
• Deliver excellent service to local shoppers and international tourists
• Perform cashiering duties: payments, refunds, exchanges, and accurate cash handling
• Ensure merchandise is well-stocked, neatly displayed, and visually appealing
• Conduct inventory tasks including receiving stock, tagging, replenishment, and stock-taking
• Prepare F&B orders such as ice creams and beverages
• Maintain cleanliness, tidiness, and overall store hygiene standards
• Assist with store opening and closing procedures
• Manage customer feedback professionally and elevate when necessary
• Support promotional activities, seasonal launches, media visits, and brand events when required

Skills

Bilingual English/Mandarin

Retail/customer service experience

Job description

Singapura Otter is looking for cheerful, proactive, and customer-focused Sales &F&B Assistants to join our Chang Jewel store. You will play a key role in delivering a memorable shopping experience, sharing the story of our brand and supporting daily operations.

Location: Changi Jewel

• PT / Flexi Working Hours: 10am to 4pm / 330pm to 930pm (no break time)
• Full Time Working Hours: 10:00am – 6:45pm /12:45pm – 9:30pm (with 45 min break time)
• Rotating rest days
• For regular part time, minimum commitment is 18 hours per week for at least 3 months,
• For flexi contract, minimum commitment is 35 hours per week for at least 6 months.
• For full time, option for 5 day work week or alternate 5/6 day work week

Key Responsibilities

• Welcome customers warmly and assist with product inquiries, recommendations, and gift selections
• Deliver excellent service to both local shoppers and international tourists
• Perform cashiering duties: payments, refunds, exchanges, and accurate cash handling
• Ensure merchandise is well-stocked, neatly displayed, and visually appealing
• Conduct inventory tasks including receiving stock, tagging, replenishment, and stock-taking
• Prepare F&B orders such as ice creams and beverages
• Maintain cleanliness, tidiness, and overall store hygiene standards
• Assist with store opening and closing procedures
• Manage customer feedback professionally and elevate when necessary
• Support promotional activities, seasonal launches, media visits, and brand events when required

Requirements

• Proficient in both English and Mandarin
• Prior retail/customer service experience is a bonus
• Housewives and students who can meet commitment level are welcome to apply
• Friendly, approachable, and enjoys interacting with people from all walks of life
• Good communication skills with a positive, can-do attitude
• Comfortable working in a fast-paced environment and handling light physical duties
• Willing to work rotating shifts, weekends, and public holidays