Sales Executive

PREMPLAS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated account manager to drive client relationships and ensure customer satisfaction. This role involves actively managing existing accounts, addressing customer needs, and fostering long-term partnerships through exceptional service. The ideal candidate will possess strong communication and presentation skills, along with a comprehensive understanding of the company's products and market trends. Join a forward-thinking organization that values employee development and a high-performance culture, where your contributions will significantly impact client success and business growth.

Qualifications

• Full knowledge of company products and services and competitive landscape.
• Ability to build long-lasting relationships with clients.

Responsibilities

• Serve as the main point of contact for all customer account-related matters.
• Build and maintain positive and long-lasting client relationships.
• Conduct after-sales activities and promote company products.

Skills

Client Account Management

Communication Skills

Listening Skills

Presentation Skills

Job description

This position is responsible for the prospecting and acquiring new accounts, managing accounts of existing clients, addressing customer's requests, complaints and needs as well as foster a long-term relationship with the customer by demonstrating high service standards. Premplas is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace.

Individual to be involved in:

1. Serve as the main point of contact for all customer account-related matters.
2. Build and maintain positive and long-lasting client relationships.
3. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients.
4. Act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied.
5. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends.
6. Actively source for new prospects and convert them to leads to generate new accounts for the company.

Requirements

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends.
2. Good knowledge of client account management and the ability to build long-lasting relationships with clients.
3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.