SALES EXECUTIVE

INDEX CREDIT PTE LTD; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

INDEX CREDIT PTE LTD is seeking a dynamic automotive Sales Consultant in Singapore. You will handle walk-in, phone, and online enquiries, promote new and pre-owned vehicles, and tailor financing options to customer budgets.

The role requires effective communication, strong negotiation skills, and the ability to build lasting customer relationships. You will conduct test drives, present vehicle features clearly, and coordinate with internal teams to ensure timely delivery.

Qualifications

• Strong communication, interpersonal and negotiation skills.
• Customer-focused with strong interest in automotive industry.
• Able to work independently and in a team.
• Valid driving license and driving experience referenced in requirements.

Responsibilities

• Attend to walk-in, telephone, and online enquiries professionally.
• Promote and sell new and pre-owned vehicles to individuals and corporate customers.
• Understand customer requirements and budgets to recommend vehicle models, financing and insurance.
• Conduct test drives and present vehicle features, specs, and benefits.
• Maintain knowledge of vehicle specs, pricing, promotions, financing options, and inventory.
• Follow up with leads to maximise sales opportunities.
• Build and maintain long-term customer relationships with excellent service.
• Prepare quotations, documentation, loan applications, insurance, and trade-ins.
• Coordinate with internal teams for smooth vehicle delivery.
• Update vehicle listings on online platforms and social media.
• Provide after-sales support and conduct follow-ups for a positive ownership experience.
• Monitor sales performance and market trends; report to management.

Skills

Communication skills

Negotiation

Sales

Customer service

Interpersonal skills

Job description

Roles & Responsibilities

• Attend to walk-in, telephone, and online enquiries in a professional, courteous, and timely manner.
• Promote and sell new and pre-owned vehicles to both individual and corporate customers.
• Understand customers’ requirements, preferences, and budgets to recommend suitable vehicle models, financing solutions, and insurance packages.
• Conduct vehicle test drives and effectively present the key features, specifications, benefits, and value of each vehicle.
• Maintain comprehensive and up-to-date knowledge of vehicle specifications, pricing, promotions, financing options, and inventory.
• Follow up proactively with company-provided leads and prospective customers to maximise sales opportunities.
• Build and maintain strong, long-term relationships with customers through professional communication and excellent service.
• Prepare accurate quotations, sales documentation, loan applications, insurance arrangements, and trade-in valuations.
• Coordinate closely with internal departments and external partners to ensure smooth and timely vehicle delivery.
• Manage and update vehicle listings across online platforms, including Sgcarmart, Carousell, Facebook, and Instagram.
• Provide professional after-sales support and conduct appropriate customer follow-ups to ensure a positive ownership experience.
• Monitor and report sales performance, market trends, customer feedback, and business opportunities to management.
• Achieve individual and team sales targets and performance objectives.

Requirements

• Singaporean / Singapore Permanent Resident (PR) only
• Valid Class 3 Driving License with at least 2 years of driving experience
• Candidates with or without prior sales experience are welcome
• Strong communication, interpersonal, and negotiation skills
• Positive attitude, self-motivated, and results-oriented
• Customer-focused with a strong interest in the automotive industry
• Able to work independently as well as collaboratively within a team