Sales Coordinator

CYCLECT SINGAPORE PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading logistics company is looking for a candidate to manage customer communications and inquiries. This role requires minimum GCE 'O' Level or a Diploma in Sales & Marketing, along with 1 to 2 years of sales experience. The successful candidate will coordinate logistics and work collaboratively with internal teams to support customer needs and identify new business opportunities. Strong communication skills and the ability to work under pressure are essential. Located in Singapore.

Responsibilities

• Serve as the primary point of contact for customer communications, ensuring prompt and professional responses.
• Manage customer enquiries via phone and email, providing accurate sales-related information.
• Coordinate with customers and suppliers to track order requirements and manage logistics.
• Collaborate with internal departments to monitor the status of customer orders.
• Understand customer needs to support the sales team in identifying new business opportunities.
• Stay up to date on product/service knowledge to better support stakeholders.

Skills

Good communications and interpersonal skills

Ability to work under stress and prioritize tasks

Resourceful

Self‑motivated with high degree of integrity

Highly organized and time management skills

Education

Minimum GCE ‘O’ Level / Diploma in Sales & Marketing

Job description

Roles and Responsibilities

• Serve as the primary point of contact for customer communications, ensuring prompt and professional responses.
• Manage customer enquiries via phone and email, providing accurate sales-related information such as lead times and product/service details.
• Coordinate with customers and suppliers to track order requirements, manage logistics and ensure timely deliveries.
• Collaborate with internal departments to monitor and report on the status of customer orders, including supplier purchase orders, delivery schedules, invoicing and payment updates.
• Understand customer needs to support the sales team in identifying new business opportunities.
• Stay up to date on product/service knowledge, features and updates to better support customers and internal stakeholders.

Qualification Requirements

• Minimum GCE ‘O’ Level / Diploma in Sales & Marketing.

Preferred Skills

• Minimum 1 to 2 years of field experience in sales.
• Good communications and interpersonal skills.
• Able to work under stress and prioritize tasks.
• Resourceful.
• Self‑motivated with high degree of integrity.
• Highly organized and time management skills.