Sales Associate (B2C)

INFINIUM RECRUITMENT; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Training provided

Incentives

Career progression

Friendly team

Job summary

INFINIUM RECRUITMENT seeks a motivated Sales Associate to engage with individual customers, understand their needs, and recommend suitable products and services. You will support them throughout the sales process and work toward personal and team targets.

You will handle inquiries across channels, follow up with leads, and maintain records while staying updated on promotions and product offerings. Training will be provided in a collaborative environment.

Qualifications

• Minimum GCE N/O Level, Higher Nitec, Diploma or equivalent.
• Prior experience in B2C sales, retail, customer service, or other customer-facing roles.
• Candidates without prior sales experience are welcome; training will be provided.
• Strong communication and interpersonal skills.
• Customer-oriented with a professional attitude.
• Able to work towards sales targets, individually or as part of a team.
• Willing to learn and take on new responsibilities.
• Self-motivated and comfortable working towards targets.

Responsibilities

• Engage with customers to understand needs and requirements.
• Recommend suitable products and services based on customer needs.
• Attend to customer enquiries across channels.
• Follow up with leads and prospective customers.
• Explain product features, pricing, packages and promotions clearly.
• Manage the sales process from enquiry to completion.
• Build and maintain relationships with customers.
• Provide after-sales support and follow-up.
• Work towards individual and team sales targets.
• Maintain records of customer interactions and sales activities.
• Keep abreast of product offerings and promotions.
• Collaborate with team to achieve sales goals.

Skills

Communication skills

Interpersonal skills

Customer-oriented

Self-motivated

Team player

Sales-focused

Independent worker

Education

GCE N/O Level

Higher Nitec

Diploma or equivalent

Job description

About the role

We are seeking a motivated and customer-oriented Sales Associate to join our team. The successful candidate will be responsible for engaging with individual customers, understanding their needs, recommending suitable products and services, and supporting them throughout the sales process.

Key Responsibilities

• Engage with prospective and existing customers to understand their needs and requirements

• Introduce and recommend suitable products and services based on customers' needs

• Attend to customer enquiries through various communication channels

• Follow up with leads and prospective customers in a timely and professional manner

• Explain product features, pricing, packages and promotions clearly and accurately

• Manage the sales process from initial enquiry through to successful completion

• Build and maintain positive relationships with new and existing customers

• Provide after-sales support and follow up with customers where required

• Work towards individual and team sales targets

• Maintain accurate and up-to-date records of customer interactions and sales activities

• Keep abreast of product offerings, promotions and relevant market developments

• Work closely with team members to achieve overall sales and business objectives

• Perform other sales and customer service-related duties as assigned

Requirements

• Minimum GCE N/O Level, Higher Nitec, Diploma or equivalent

• Prior experience in B2C sales, retail, customer service or other customer-facing roles will be an advantage

• Candidates without prior sales experience are welcome to apply as training will be provided

• Good communication and interpersonal skills

• Customer-oriented with a positive and professional attitude

• Self-motivated and comfortable working towards sales targets

• Able to work independently and as part of a team

• Willing to learn and take on new responsibilities

What We Offer

• Basic salary with performance-based incentives

• Commission opportunities

• Training and guidance provided

• Career development and progression opportunities

• Supportive and collaborative working environment

Employment Type: Full-Time

We regret to inform you that only shortlisted candidates will be contacted.