Sales and Operation Manager

COMPONENT SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 78,000; Full time

Job summary

GoodLiving, a Singapore-based home improvement solutions company, seeks a leader to drive daily showroom sales operations and manage the team to enhance customer satisfaction and operational efficiency.

You will coordinate sales activities, oversee shifts, manage presale/post-sale processes, and ensure accurate inventory to support sales demands, while leading a small team and delivering exceptional service.

Qualifications

• Demonstrated willingness to learn and adapt in a dynamic sales environment.
• Effective communication skills to engage customers and collaborate with team members.
• Experience managing a team to coordinate tasks and drive performance.
• Ability to maintain composure and perform effectively under stress.

Responsibilities

• Coordinate daily showroom sales activities to meet targets and enhance customer experience.
• Schedule and oversee team shifts to ensure adequate coverage and productivity.
• Manage presale and post-sale processes to support customer needs and resolve issues.
• Oversee inventory control to maintain stock levels and support sales demands.
• Lead and motivate a small team to achieve sales goals and maintain high service standards.
• Provide responsive customer support to address inquiries and enhance client satisfaction.

Skills

Willingness to learn

Effective communication

Team leadership

Under pressure

Job description

Company Overview

GoodLiving is a Singapore-based company specializing in home improvement solutions like automated laundry racks. They focus on convenient, efficient living through easy-to-install products and excellent customer service, serving Singapore and Malaysia.

Job Summary

Lead daily showroom sales operations and team management to drive customer satisfaction and operational efficiency at GoodLiving.

Responsibilities

• Coordinate daily sales activities in the showroom to meet operational targets and enhance customer experience
• Schedule and oversee team shifts to ensure adequate coverage and productivity
• Manage presale and post-sale processes to support customer needs and resolve issues promptly
• Oversee inventory control to maintain accurate stock levels and support sales demands
• Lead and motivate a small team to achieve sales goals and maintain high service standards
• Provide responsive customer support to address inquiries and enhance client satisfaction

Preferred competencies and qualifications

• Demonstrated willingness to learn and adapt in a dynamic sales environment
• Effective communication skills to engage customers and collaborate with team members
• Experience managing a team to coordinate tasks and drive performance
• Ability to maintain composure and perform effectively under stress