Sales Agent (English and Mandarin speaking)

Strivemath; Singapore; Remote; SGD 39,000 - 73,000; Full time

Job summary

Strive is a remote-first online math and coding school for kids aged 8 to 16, recruiting a sales-oriented role to convert inbound leads into paying customers. You will assess a child’s level, recommend courses, and engage parents via calls, WhatsApp, and email.

The role requires strong math knowledge, excellent English, and Mandarin ability, with a focus on building relationships, managing renewals, and contributing ideas to improve the funnel. Requires Singapore hours.

Qualifications

• Requires strong math background and ability to explain concepts to parents and kids.
• Fluent in English; conversational Mandarin is a strong plus.
• Experience in sales or customer conversion is preferred.
• Comfortable managing multiple leads and accounts.

Responsibilities

• Turn inbound leads into customers by understanding each child’s level and goals.
• Call parents in English or Mandarin to excite them about Strive.
• Follow up with customers via WhatsApp and email and manage the sales pipeline.
• Suggest product ideas to improve the funnel and growth of Strive.

Skills

Strong math background

Excellent English

Conversational Mandarin

Persuasive phone communication

Relationship building

Tools

Airtable

Notion

Job description

Strive is an online math & coding school for kids (8–16). We help students start and commit to their math and coding journeys by making the subjects fun and exciting. We focus, above all else, on making the process of learning joyful.

• Our mission is to make education more joyful and meaningful. We teach coding, math and custom STEM courses to kids aged 8 to 16, and build the tools to support teachers to deliver engaging learning experiences.
• We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.
• We’re a well-funded startup backed by YCombinator and early investors of Spotify and Facebook.

Role | Turn inbound leads into customers through sales

After we get a lead, it'll be your job to turn that lead into a paying customer. This will involve you:

• Using your math background to understand each child's level and goals, and recommending the right math or coding course
• Calling parents (in English or Mandarin) and getting them excited about Strive
• Messaging and following up with customers via WhatsApp and email
• Managing a sales pipeline on Airtable and Notion
• Suggesting product ideas and changes to improve our funnel

You'll also be responsible for existing accounts, making sure they are LOVING Strive and getting them to refer additional customers:

• Building relationships with parents and finding ways that Strive can better provide value to them
• Calling customers and asking for feedback
• Creating content that helps parents manage their child's education
• Account management: payment dates, renewals, and refunds
• Helping to manage the day-to-day schedules of teachers and students, and customer accounts

You'll also teach and help grow our brand:

• Teaching at least one math class per week, so you can speak to parents as both a teacher and an advisor
• Creating content for parents in English and Chinese, such as posts for Mandarin-speaking parent communities
• Supporting marketing and growth campaigns and events (social media, copywriting, simple design, project management)

Requirements | You love building relationships with people, are persuasive over the phone, and have a strong math background

• Former teachers and career-switchers warmly welcome
• You're a fun and confident English and Mandarin speaker who is energised by speaking to and converting customers
• Excellent English and conversational Mandarin, and able to read and write simple Chinese (help from translation tools is fine). Many of the families we serve prefer to speak Mandarin.
• A strong math background. You're confident explaining math concepts to parents and students.
• Available to work Singapore hours (GMT+8), mainly weekday evenings and weekends
• You're an excellent listener
• You're organised with high attention to detail: you'll be managing dozens of new leads and dozens of existing accounts
• You have a strong ability to get points across concisely and persuasively (in writing and verbally)
• Positive and learning mindset, even in the face of rejection, setbacks, or challenges
• Adaptable to changes in the fast-paced environment of a startup
• Patience and persistence
• You're passionate about education and empowering students

Bonus

• Tech-savvy (coding experience is a plus!)
• You've done sales where parents are the customers in the past
• Math teaching or tutoring experience, even part-time or while you were studying
• Familiar with math curricula such as the Singapore MOE syllabus (PSLE, O-Levels), Singapore Math, IB or IGCSE
• Marketing and growth skills, such as design, copywriting or social media
• Able to create Chinese-language content for parent communities
• You're entrepreneurial, i.e. you've started your own startup or side hustle in the past

Why you should apply

Grow with a highly passionate and diverse team from all over the world that is committed to making learning and work joyful

Have a voice and a space to bring your ideas to life in a small, non-hierarchical team

Join a team that is committed to excellence, which includes accepting and learning from our mistakes and working as a team to improve

Be a part of an education revolution — we're one of the first and only companies in the world to teach math through code.

Logistics

• Full-time, 40 hours per week, including at least one math class you teach each week. Hours are set to serve Singapore families, so they're mainly weekday evenings and weekends (SGT).
• Part-time (with regular weekly hours) is possible for the right candidate.
• Location: remote. Work from anywhere as long as you can reliably cover Singapore evening and weekend hours.
• Work from wherever you're most comfortable — you would need your own reliable laptop, internet and backup power
• Record an introduction video of yourself (5–10 mins)