Sales Agent (English and Mandarin speaking)

STRIVE EDUCATION PTE. LIMITED; Singapore; Remote; SGD 11,000 - 45,000; Full time

Job summary

Strive Education PTE. LIMITED is hiring for a full-time, remote role to turn inbound leads into paying customers and ensure families get lasting value.

You will understand each child’s math goals, call parents in English or Mandarin, and manage the sales pipeline using Airtable and Notion. This remote-first position requires excellent English and Mandarin, a strong math background, and the ability to teach one maths class weekly while supporting marketing and content creation for both English

Qualifications

• Confident communicator who builds relationships with customers by phone.
• Excellent English and Mandarin, able to read/write basic Chinese.
• Strong mathematics background with ability to explain concepts.
• Able to work Singapore hours (GMT+8), evenings and weekends.
• Excellent listening, organisation and attention to detail with many leads.
• Able to write clearly and persuasively.
• Positive, patient and persistent in a fast-paced startup.
• Adaptable to a startup environment and eager to learn.
• Passionate about education and empowering students.

Responsibilities

• Turn inbound leads into paying customers and help families get value.
• Call parents in English or Mandarin to explain Strive's offering.
• Follow up with prospects via WhatsApp and email.
• Manage the sales pipeline using Airtable and Notion.
• Build relationships, gather feedback and improve the sales funnel.
• Run referral initiatives and support renewals, payments and refunds.
• Coordinate teacher and student schedules and maintain accounts.
• Teach at least one mathematics class weekly to advise families.
• Create content for parents in English and Chinese, including Mandarin communities.
• Support marketing campaigns, events, copywriting and simple design.

Skills

Persuasive communication

Bilingual English/Mandarin

Strong math background

Customer relationship building

Organisational skills

Clear writing

Patience and resilience

Adaptability in startup

Teaching capability

Tools

Airtable

Notion

Job description

About Strive Math

Strive Math is an online coding and mathematics school for students aged 8 to 16. We make learning joyful and meaningful through engaging math, coding and custom STEM courses. We are a remote-first, well-funded startup backed by Y Combinator and early investors in Spotify and Facebook.

The role

You will turn inbound leads into paying customers and help existing families get lasting value from Strive. Your responsibilities include:

• Understand each child’s mathematics level and goals, and recommend the right mathematics or coding course.
• Call parents in English or Mandarin and explain how Strive can support their child.
• Follow up with prospective and existing customers through WhatsApp and email.
• Manage the sales pipeline using Airtable and Notion.
• Build strong relationships with parents, gather feedback and identify ways to improve our service and sales funnel.
• Run referral initiatives and support renewals, payment dates and refund processes.
• Coordinate teacher and student schedules and maintain accurate customer accounts.
• Teach at least one mathematics class each week so you can advise families from direct experience.
• Create helpful content for parents in English and Chinese, including content for Mandarin-speaking parent communities.
• Support marketing and growth campaigns and events, including social media, copywriting, simple design and project coordination.

Requirements

• Confident and persuasive communicator who enjoys building relationships and speaking with customers by phone.
• Excellent English and conversational Mandarin, with the ability to read and write simple Chinese. These language skills are required because the role regularly supports English- and Mandarin-speaking parents.
• Strong mathematics background and confidence explaining mathematics concepts to parents and students.
• Available to work Singapore hours (GMT+8), mainly weekday evenings and weekends.
• Excellent listening, organisation and attention to detail; you will manage dozens of leads and customer accounts.
• Able to communicate clearly and persuasively in writing and verbally.
• Positive learning mindset, patience and persistence, including when facing rejection or setbacks.
• Adaptable in a fast-paced startup environment.
• Passionate about education and empowering students.

Former teachers and career-switchers are warmly welcome.

Nice to have

• Sales experience where parents are the customers.
• Mathematics teaching or tutoring experience.
• Familiarity with the Singapore MOE syllabus (PSLE or O-Levels), Singapore Math, IB or IGCSE.
• Technology skills; coding experience is an advantage.
• Marketing or growth skills such as design, copywriting or social media.
• Experience creating Chinese-language content for parent communities.
• Entrepreneurial experience, including a startup or side project.

Why join Strive

• Grow with a passionate, diverse, international team committed to joyful learning and meaningful work.
• Bring your ideas to life in a small, non-hierarchical team.
• Join a team committed to excellence, learning from mistakes and improving together.
• Help shape a new approach to education that teaches mathematics through code.

Work arrangement

This is a full-time role of 40 hours per week, including at least one mathematics class taught each week. Regular part-time hours may be considered for the right candidate. The role is remote, but you must reliably cover Singapore weekday evenings and weekends and provide your own reliable laptop, internet connection and backup power.

Salary

S$1,000 to S$4,000 per month.