SALES ADMIN SUPPORT

Teligraph Technology Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology service company based in Singapore is seeking candidates for a customer service role focused on service renewals. Responsibilities include emailing customers for renewals, following up via calls and emails, and performing data entry tasks. Ideal candidates will be bilingual in English and Mandarin, proficient in MS Office, and possess strong interpersonal skills. The working schedule is Monday to Friday, from 9 am to 6 pm.

Benefits

5-day work week

Immediate start

Qualifications

• Must be dedicated, committed, and keen to learn.
• Able to converse in both English and Mandarin.

Responsibilities

• Email customers regarding service renewals.
• Follow up with customers via email and calls on renewals.
• Data entry of orders and tabulation of sales commission.
• Answer phone calls and respond to customer inquiries.
• Redirect customers to the sales team for further assistance.
• Assist in filing, scanning, and photocopying.
• Perform other assigned administrative work.

Skills

Proficiency in MS Outlook

Proficiency in MS Excel

Proficiency in MS Word

Bilingual in English and Mandarin

Good interpersonal skills

Good communication skills

Education

Professional Certificate/NiTEC, Diploma/Advanced, Bachelor’s Degree/Post Graduate Diploma

Job description

Responsibilities:

• Emailing to customers that are due for renewal or recontract of service
• Follow up (emails/calls) with customers on renewals
• Data entry of orders & tabulation of sales commission
• Answer phone calls and respond to customers who have questions via email
• Re-direct customers to our sales team for further assistance.
• Assist in filing, scanning & photocopying
• Other administrative work assigned

Requirements:

• Proficient in MS Outlook, Excel & Word
• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients
• Good interpersonal and communications skills
• Dedicated, committed and keen to learn
• Candidate must possess at least Professional Certificate/ NiTEC, Diploma/Advanced, bachelor’s degree/Post Graduate Diploma/Professional Degree in any field
• We are located in Industrial Park, Bukit Merah area. If you think the location is far for you, please DO NOT Click Apply.

Additional information:

• Able to start work immediately
• 5 day work week
• Working hours 9am to 6pm