RPA & Applications Delivery Manager

NSEARCH GLOBAL PTE. LTD.

Singapore

On-site

SGD 90,000 - 140,000

Full time

14 days+

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Job summary

NSEARCH GLOBAL PTE. LTD. in Singapore invites applications for a Project Manager - Applications / RPA to lead technology projects, ensure service stability, and drive automation initiatives across operational environments.

You will coordinate with vendors and stakeholders, review technical requirements, manage budgets, and deliver enhancements within a live environment while maintaining compliance with regulatory and governance standards.

Qualifications

Degree in Computer Science, Engineering, IT or related field with 2–5 years in technology project delivery, RPA, automation or application operations.
Ability to review automation workflows, investigate failures, troubleshoot issues and assess proposed technical solutions.
Experience managing technology projects or automation initiatives involving business users, technical teams and external vendors.
Good understanding of RPA and automation development and operational best practices, including process assessment, solution design, exception handling, logging, monitoring, credential management, testing, deployment and production support.

Responsibilities

Manage day-to-day operations of business systems, ensuring service stability and optimal performance across the operational environment.
Provide oversight of vendor-led incident and problem management, ensuring timely resolution and compliance with service expectations, including validating root cause analyses and resolution proposals from vendors.
Coordinate releases and deployments with technical teams and vendors, managing delivery dependencies, timelines, and environment management in collaboration with application and infrastructure vendors.
Work with vendors and stakeholders to review, validate, and confirm business and technical requirements, managing delivery dependencies and ensuring alignment with business needs, technical standards, and operational constraints.
Manage user expectations, maintain good rapport with stakeholders, and understand their requirements.
Manage project budgets, including planning, tracking, and reporting on expenditure to ensure projects are delivered within approved financial parameters.
Support contract management activities and monitor vendor performance against agreed service levels.
Deliver enhancements and small projects within a live operational environment, maintaining clear documentation for delivery decisions, risks, and changes.
Challenge and validate vendor technical solutions to ensure compliance with business needs, technical standards, and operational constraints.
Ensure systems and processes comply with regulatory and governance standards, collaborating with audit teams to address findings and implement corrective actions.