Retail Store Supervisor

Prism+; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

Prism+ in Singapore is seeking a motivated Retail Store Supervisor to ensure smooth store operations and deliver excellent customer service. The ideal candidate will have 2–4 years of retail experience, including at least 1 year in a supervisory role. You will lead and coach staff, manage inventory, and ensure compliance with company standards. This role requires strong leadership, communication skills, and a customer-oriented mindset. Join Prism+ to be part of a vibrant team focused on innovation and growth.

Qualifications

• 2–4 years of retail experience, with at least 1 year in a supervisory role in consumer electronics.
• Ability to work in fast-paced retail environments, including weekends and public holidays.

Responsibilities

• Supervise day-to-day store operations for efficiency.
• Lead and motivate store staff to deliver high customer service standards.
• Support the Store Manager in achieving sales targets.

Skills

Leadership skills

Customer-oriented mindset

Problem-solving abilities

Communication skills

Education

Diploma or equivalent qualification

Job description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award‑winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a motivated and customer‑focused Retail Store Supervisor to support the daily operations of our retail store. This role plays a key part in ensuring smooth store operations, delivering excellent customer service, and supporting the store team in achieving sales and operational targets.

Responsibilities

• Supervise day‑to‑day store operations to ensure smooth and efficient functioning.
• Lead, coach, and motivate store staff to deliver high standards of customer service.
• Support the Store Manager in achieving sales targets and key performance indicators.
• Ensure excellent customer experience by handling customer enquiries, feedback, and escalations professionally.
• Monitor store presentation, visual merchandising, and stock levels in accordance with company standards.
• Assist with inventory management, stock replenishment, and stocktaking activities.
• Enforce store policies, procedures, and operational guidelines.
• Support staff scheduling, attendance tracking, and basic administrative duties.
• Assist in training new team members and onboarding store staff.
• Ensure compliance with health, safety, and security requirements.
• Any other ad‑hoc tasks as assigned by the Company.

Qualifications

• Diploma or equivalent qualification; retail or business‑related fields are an advantage.
• 2–4 years of retail experience, with at least 1 year in a supervisory or team lead role preferably in the consumer electronics field.
• Strong leadership and people management skills.
• Customer‑oriented mindset with good problem‑solving abilities.
• Ability to work in a fast‑paced retail environment, including weekends and public holidays.
• Good communication and interpersonal skills.
• Basic understanding of retail operations, inventory control, and sales reporting.