Retail Shop Manager - Mobile Devices & Team Lead

MOBILERELATION 1 PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

MOBILERELATION 1 PTE. LTD. runs a mobile phone retail shop and seeks a capable Retail Manager to lead daily operations, drive sales, and manage staff. You will set up SOPs, control inventory, and ensure high service standards in a fast-paced environment.

Ideal candidates have 2-5 years in retail, strong leadership, and a solid knowledge of smartphones and telco plans. The role requires flexibility for shifts, weekends, and public holidays in Singapore.

Qualifications

• Relevant retail/electronics experience is acceptable.
• 2-5 years' retail sales experience.
• Knowledge of smartphones, mobile accessories, and telco plans.
• Strong leadership, sales, organisational, and inventory-management skills.
• Able to work retail shifts, weekends, and public holidays.
• Open to local candidates and foreign candidates eligible to work in Singapore, including Malaysians.

Responsibilities

• Oversee daily shop operations and ensure smooth opening/closing, cleanliness, and service standards.
• Lead the sales team to meet monthly sales targets and monitor performance.
• Set up, implement, and review SOPs for consistent operations and compliance.
• Manage stock levels, stocktakes, replenishment, and loss prevention for phones and accessories.
• Recruit, train, schedule, and supervise retail staff.
• Handle customer enquiries, complaints, returns, and service issues.
• Prepare sales and operational reports for management.

Skills

Leadership

Sales skills

Organizational skills

Inventory management

Staff management

Customer service

Communication

Job description

MOBILERELATION 1 PTE. LTD. runs a mobile phone retail shop and seeks a capable Retail Manager to lead daily operations, drive sales, and manage staff. You will set up SOPs, control inventory, and ensure high service standards in a fast-paced environment.

Ideal candidates have 2-5 years in retail, strong leadership, and a solid knowledge of smartphones and telco plans. The role requires flexibility for shifts, weekends, and public holidays in Singapore.