Retail Sales Team Leader - Coaching, Strategy & Performance

JOB CONSULTANCY GLOBAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

JOB CONSULTANCY GLOBAL PTE. LTD. is seeking an experienced Sales Team Lead to guide and grow a high-performance sales force in Singapore. You will design strategies, coach the team, and monitor KPIs to drive revenue and customer satisfaction.

You will coordinate with other departments to optimize processes and ensure alignment with market changes. The role demands strong leadership, analytical skills and a proactive, results-oriented mindset.

Qualifications

• Previous experience in a supervisory role within sales.
• Strong understanding of sales principles and customer service practices.
• Excellent communication and interpersonal skills.
• Proven ability to achieve sales quotas.
• Experience with CRM software and sales performance metrics.
• Ability to work in a fast-paced and dynamic environment.
• Strong leadership and team management skills.
• Problem-solving aptitude and analytical capabilities.
• Bachelor's degree in sales, marketing or related field.
• 3+ years of experience in sales, with at least 2 years in a supervisory role.
• Proven track record of meeting or exceeding sales targets.
• Excellent leadership, communication and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Strong problem-solving and customer service skills.
• Must be able to work on weekend and public holidays.

Responsibilities

• Supervise, motivate and lead a team of sales representatives.
• Develop and implement sales strategies to achieve departmental and organizational goals.
• Conduct regular training and coaching sessions for the sales team.
• Monitor sales performance, analyze data and report key metrics.
• Manage customer relationships and resolve any customer issues or complaints.
• Collaborate with other departments to ensure seamless and efficient sales processes.
• Stay up to date with industry trends and market developments to maintain a competitive edge.

Skills

Leadership

Sales expertise

CRM software

Data analysis

Customer service

Communication

Interpersonal skills

Problem-solving

Analytical capabilities

Weekend availability

Education

Bachelor's degree in sales, marketing or related field

Tools

CRM software (e.g., Salesforce)

Job description

JOB CONSULTANCY GLOBAL PTE. LTD. is seeking an experienced Sales Team Lead to guide and grow a high-performance sales force in Singapore. You will design strategies, coach the team, and monitor KPIs to drive revenue and customer satisfaction.

You will coordinate with other departments to optimize processes and ensure alignment with market changes. The role demands strong leadership, analytical skills and a proactive, results-oriented mindset.