Retail Sales Supervisor: Lead & Develop Team

Hermès; Singapore; In loco; SGD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Hermès Singapore is seeking a Store Supervisor to assist the Store Manager in daily operations and to lead a team of sales staff in delivering exceptional service. You will ensure brand presentation, manage client inquiries, and collaborate on sales plans and events, while maintaining store standards and security.

English fluency and a proactive, team-oriented attitude are essential. The role offers mentorship to junior staff, ongoing product training, and opportunities to contribute to a

Competenze

• Passion in retail industry.
• Tech savvy and good with IT/digital technology.
• Fluent in English and other spoken, written languages a plus.
• Must be a good team player pleasant service oriented and self-motivated.
• Strong team building interpersonal and communication skills.
• Hands on computer knowledge of MS Office.

Mansioni

• Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations.
• Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships.
• Identifies and handle client enquiries, concerns, and complaints.
• Ensures store presentation is consistent with our brand image.
• Supervise general housekeeping and cleaning duties including performing such duties, if necessary.
• Coordinates with the team on the execution of sales plans and store events.
• Manage and motivate staff to achieve sales targets established.
• Ensures proper security measures are enforced.
• Monitors and assists sales staff development by providing on-the-job training, product training, etc.
• Communicate timely with both internal and external parties. Which includes, emails, text messages and phone calls.
• Be a mentor to assistant sales supervisors and guide them where required.
• Always maintain a high standard of personal grooming and professional conduct.
• Perform any other duties that may be assigned from time to time by the Store Manager and/or Operations Team.

Conoscenze

Retail passion

Tech savvy

English fluency

Team player

Interpersonal skills

Strumenti

MS Office

Descrizione del lavoro

Hermès Singapore is seeking a Store Supervisor to assist the Store Manager in daily operations and to lead a team of sales staff in delivering exceptional service. You will ensure brand presentation, manage client inquiries, and collaborate on sales plans and events, while maintaining store standards and security.

English fluency and a proactive, team-oriented attitude are essential. The role offers mentorship to junior staff, ongoing product training, and opportunities to contribute to a