Retail Sales Specialist — Customer Experience Champion

Skechers; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Skechers Singapore is seeking a Retail Sales Associate to deliver exceptional customer experiences across our store. You will become knowledgeable about all products, assist shoppers, and meet sales targets while upholding brand standards.

This role requires strong communication, a positive attitude, and the ability to work rotating shifts, weekends and public holidays. Previous retail experience is a plus, and you will join a dynamic team focused on customer satisfaction.

Qualifications

• GCE 'N' / 'O' levels with a pass in English or equivalent.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to work on rotating shift, weekends and public holidays.

Responsibilities

• Ensure high levels of customer satisfaction by knowing products and helping customers.
• Deliver sales, outstanding service, and operational expectations.
• Maintain personal and productivity goals.
• Engage customers with open-ended questions to assess needs.
• Learn and share product knowledge and trends.
• Stay aware of product knowledge and upcoming trends.
• Contribute to a positive and inclusive work environment.
• Perform other ad hoc duties as assigned.

Skills

Customer service

Sales orientation

Communication skills

Interpersonal skills

Education

GCE 'N' / 'O' levels

Job description

Skechers Singapore is seeking a Retail Sales Associate to deliver exceptional customer experiences across our store. You will become knowledgeable about all products, assist shoppers, and meet sales targets while upholding brand standards.

This role requires strong communication, a positive attitude, and the ability to work rotating shifts, weekends and public holidays. Previous retail experience is a plus, and you will join a dynamic team focused on customer satisfaction.