Retail Sales Associate (Changi Airport)

BARCODE MARKETING PTE. LTD.; Singapore; On-site; SGD 21,000 - 32,000; Full time

Job summary

BARCODE MARKETING PTE. LTD. in Singapore seeks a friendly retail associate to greet customers and help them find ideal products. You will provide in-depth product knowledge and educate customers on fashion trends and unique selling points of our offerings.

You will also process transactions, work toward sales targets, handle inquiries and returns, and assist with housekeeping and stock checks. Previous fashion retail experience is preferred.

Qualifications

• Proven retail sales experience, preferably in fashion or footwear.
• Passion for fashion and staying current with trends.
• Excellent communication and interpersonal skills to engage customers.
• Strong sales acumen with ability to upsell effectively.
• Customer-focused attitude and positive approach to satisfaction.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet and welcome customers as they enter the store, creating a friendly atmosphere.
• Assist customers in finding products that suit their preferences and needs.
• Provide product knowledge and educate customers on features and selling points.
• Process sales transactions accurately, handling cash, cards, and other methods.
• Meet and exceed sales targets while maintaining high customer satisfaction.
• Handle inquiries, complaints, and returns professionally.
• Assist with housekeeping, inventory management, and stock checks.

Skills

Retail sales

Fashion knowledge

Communication skills

Upselling

Customer-focused

Job description

Responsibilities:

• - Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
• - Assist customers in finding the ideal products that suit their preferences and needs.
• - Provide in-depth product knowledge and educate customers on the latest fashion trends, features, and unique selling points of our company products.
• - Process sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods.
• - Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• - Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• - Assist with housekeeping, inventory management, and conducting regular stock checks.

Requirements:

• - Proven experience in retail sales, preferably in the fashion industry or footwear segment.
• - Passion for fashion, footwear, and staying current with industry trends.
• - Excellent communication and interpersonal skills, with the ability to engage and connect with customers.
• - Strong sales acumen and the ability to upsell products effectively.
• - Customer-focused approach with a positive attitude and a willingness to go the extra mile for customer satisfaction.
• - Ability to work in a fast-paced environment and handle multiple tasks efficiently.