Retail Operations Lead: Store Management Trainee

Firstcare Consultancy; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

Firstcare Consultancy in Singapore is seeking a capable Store Supervisor to manage daily store operations, oversee staff, and ensure smooth purchasing, deliveries, and merchandising.

You will handle stock control, POS transactions, customer inquiries and complaints, while upholding safety, cleanliness, and food hygiene standards.

Join our team to drive efficiency, liaise with suppliers, and support store success through proactive problem solving and teamwork.

Qualifications

• Willingness to work varied hours, including weekends and holidays.
• Strong leadership and interpersonal skills to lead teams and manage projects.
• Analytical skills to identify problems and implement effective solutions.
• Basic math and computer skills to support daily operational tasks.
• Self-driven and proactive attitude to work independently and as part of a team.

Responsibilities

• Perform store opening and closing procedures accurately and on time.
• Manage purchasing of materials and coordinate timely deliveries to maintain stock levels.
• Supervise daily store operations to ensure efficiency and compliance with company policies.
• Display merchandise hands-on and replenish stock promptly to meet customer demand.
• Maintain cleanliness, security, and safety standards throughout the store environment.
• Inspect incoming materials and verify accuracy against Purchase Orders.
• Process retail transactions using point-of-sale software efficiently and accurately.
• Communicate clearly with customers to identify needs and provide product solutions.
• Conduct month-end stock take and enter data accurately for inventory control.
• Follow workplace safety, security, and health guidelines consistently.
• Handle special customer requests and investigate complaints to resolve issues promptly.
• Ensure store cleanliness, food hygiene, and proper maintenance of equipment.
• Liaise with suppliers to manage orders, deliveries, and billing issues effectively.
• Conduct regular checks of storage facilities and respond quickly to any incident.
• Complete additional duties assigned by management to support store success.

Skills

Leadership

Interpersonal skills

Analytical thinking

Basic math

Computer skills

Self-driven

Tools

POS software

Inventory management software

Job description

Firstcare Consultancy in Singapore is seeking a capable Store Supervisor to manage daily store operations, oversee staff, and ensure smooth purchasing, deliveries, and merchandising.

You will handle stock control, POS transactions, customer inquiries and complaints, while upholding safety, cleanliness, and food hygiene standards.

Join our team to drive efficiency, liaise with suppliers, and support store success through proactive problem solving and teamwork.