Retail Marketing Executive

FLORAL KNOTS PTE. LTD.; Singapore; On-site; SGD 14,000 - 18,000; Part time

Job summary

Floral Knots Pte. Ltd. is seeking a motivated Retail Marketing Executive to support our retail operations and marketing initiatives in Singapore. The role focuses on delivering creative workshops, creating content for engaging social media, handling customer inquiries, and driving retail sales.

You will work closely with a collaborative team, bringing energy, initiative, and a passion for arts and crafts to help grow our brand presence and customer engagement, including weekends as rostered.

Qualifications

• Interest in retail, marketing, and arts & crafts.
• Excellent communication, interpersonal and customer service skills.
• Familiarity with social media platforms and digital marketing trends; basic content creation skills.
• Experience in iPhone photography, videography and social media editing.
• Proactive, responsible, able to work independently and in a team.
• Willingness to work retail hours, including weekends and public holidays.

Responsibilities

• Prepare, coordinate, and facilitate creative workshops.
• Execute and monitor marketing campaigns independently.
• Execute and monitor marketing campaigns as a team.
• Create and publish engaging content for social media (Instagram, Facebook, TikTok).
• Handle daily retail operations, including sales transactions and customer service.
• Respond to customer inquiries in-store, via email, and across digital platforms.

Skills

Retail marketing

Social media

Customer service

Content creation

Photography

Videography

Team collaboration

Flexible hours

Tools

Photo editing apps

Content creation software

Job description

About Floral Knots

Floral Knots is a retail brand specialising in the sale of handcrafted products, gifts, and artisanal items. In addition to our retail offerings, we conduct creative workshops to promote craftsmanship and provide unique experiences for our customers. We are seeking a motivated and detail-oriented Retail Marketing Executive to support our retail operations and marketing initiatives.

Position Overview

The Retail Marketing Executive will play an integral role in enhancing customer engagement and strengthening brand presence. This position primarily involves delivery of workshops, contributing to marketing activities with a focus on social media platforms, handling customer enquiries and retail sales.

We are seeking individuals who are fun, passionate, proactive, responsible and confident, willing to learn, grow and work in a collaborative team setting.

Hourly rate: $10 to $13 per hour

Key Responsibilities

• 1. Preparation, coordination, and facilitation of creative workshops.
• 2. Execute and monitor marketing campaigns independently.
• 3. Execute and monitor marketing campaigns as a team.
• 4. Create and publish engaging content for social media platforms (e.g., Instagram, Facebook, TikTok) to promote products, services, and workshops.
• 5. Handle daily retail operations, including sales transactions and customer service.
• 6. Handle customer enquiries in-store, via email, and across digital platforms in a professional and timely manner.
• 7. Maintain product displays and ensure a positive shopping experience for customers.
  

Requirements

• 1. Strong interest in retail, marketing, and the arts and crafts sector.
• 2. Excellent communication, interpersonal, and customer service skills.
• 3. Familiarity with social media platforms and digital marketing trends; basic content creation skills.
• 4. Has prior experience in iPhone photo taking, videography and social media editing.
• 5. Proactive, responsible, and able to work both independently and as part of a team.
• 6. Willingness to work retail hours, including weekends and public holidays, as rostered.